2 Replies Latest reply on Sep 28, 2014 6:28 AM by Nikhil R Gupta

    Problem establishing new ID and Password

    scoop604

      I tried to download the new Flash 15, and have forgotten my old password.

       

      My new MacAir supplied one of its high-security passwords.

       

      I also *might* have changed my ID to my email address.

       

      Now when I try to get my new password from my Mac, it asks for my old password - the one I couldn't remember in the first place.

       

      Is there some way to reset completely? I don't want to try opening a new account - just scrub all previous sign-in info, and start over!