0 Replies Latest reply on Sep 25, 2014 9:04 PM by Leah70

    Error getting License. License Sever Communication Problem: E_LIC_LICENSE_SIGN_ERROR - please advise?

    Leah70

      I am trying to open an ebook just purchased from Guilford Press.  I keep getting an ‘Error getting License. License Sever Communication Problem: E_LIC_LICENSE_SIGN_ERROR’.  Guilford Press are insistent that this is an issue to be sorted with Adobe.  Very frustrating.  Have used adobe edtions for uni books before. Computer is a PC with windows 8, it is authorized, I’m logged in. I was using google chrome but also copied URL and tried  in explorer in case there were issues there.  Have spent $80 on a professional book and need to use it ASAP. I am looking for a way to resolve the problem as soon as possible.