17 Replies Latest reply on Sep 27, 2014 11:30 AM by NicHamilton

    Cannot import files: "Files cannot be read" error

    Diane.S

      Suddenly, I can no longer import files.  I am getting a "files cannot be read" message whenever I try to import, either from disk or iPhone.  It is not a memory issue; I have plenty of memory on my hard drive.  Does anyone have any idea how to fix this?  Do I need to reinstall LR?  If so, how do I do that?  Thanks!