I know I have been told to deactivate my ID and then reactivate it. I was told to go to the help menu to do this. Guess I am kind of dumb but don't fully understand. I have gone to the help menu on for Adobe digital but can't find a place to deactivate it.
Full error message is Error getting license License Server Communication problem E_AUTH_BAD_DEVICE_KEY_OR_PKCS12
This problem started because I was trying to download a book on a computer in another city. Live chat support helped download the book but now that I am home and adobe digital doesn't work on my computer they say they can't help me.
The command to deactivate is
Thank you. It worked and everything is ok. Thanks again
You are welcome