0 Replies Latest reply on Sep 26, 2014 10:28 AM by uh-LEK-sis

    Error Occurred During Installation of Lightroom 5

    uh-LEK-sis

      I can't seem to get Lightroom 4 or 5 to download onto my computer.  Both versions give me the same error:

       

       

      Exit Code: 7

      Please see specific errors below for troubleshooting. For example, ERROR:

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 3 error(s)

       

       

      ----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe_Lightroom_x64.msi_5.6 -----------

       

      ERROR: Error 1935.An error occurred during the installation of assembly component {6435B7C0-E0C8-3EA2-91AE-7640034EAFCE}. HRESULT: 0x800736FD.

       

      ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

      MSI Error message: Error 1935.An error occurred during the installation of assembly component {6435B7C0-E0C8-3EA2-91AE-7640034EAFCE}. HRESULT: 0x800736FD.

       

      ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603

       

      -------------------------------------------------------------------------------------

       

       

      Lightroom 4 came in disc from with my new camera and Lightroom 5 was an internet download.  Can anyone help me with this?