I purchased LR sometime ago. When i tried to login to access the download, I was required to change password. The adobe account email that I had used was no longer available to me. I have been able to change my email and password at this point. But now the product I purchased is not present in my account despite my having a license for it.
I'm now on day 5 of trying to resolve to a fairly simple issue.
I figured out from the original order email that the product page and the download page are not linked together. The order page under my account has the link to download the program, which in some ways makes sense. Other companies will have a link to download a program when you are on that page and logged in.