2 Replies Latest reply on Feb 1, 2015 11:57 AM by iluvmusic

    Lightroom 5.6 crashes on entering settings

    grobinet

      Hi, after reinstalling my complete system (windows 8.1), I installed Lightroom 5.6 64bit (through adobe cloud).

      Everytime I try to enter "settings", lightroom crashes without telling a reason... Even with an empty catalog !

      I tried deleting the prefs file, I tried resintalling several times, I tried version 5.5 but this one fails to start because I don't know which licence I should enter.

      Before reinstalling the complete system everything was working just fine even 5.6.

       

      Any  ideas ?

       

      Lightroom version: 5.6 [977575]

      License type: Creative Cloud

      Operating system: Windows 8 Business Edition

      Version: 6.2 [9200]

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 2,1 GHz

      Built-in memory: 16287,0 MB

      Real memory available to Lightroom: 16287,0 MB

      Real memory used by Lightroom: 695,9 MB (4,2%)

      Virtual memory used by Lightroom: 667,4 MB

      Memory cache size: 298,9 MB

      Maximum thread count used by Camera Raw: 4

      System DPI setting: 168 DPI (high DPI mode)

      Desktop composition enabled: Yes

      Displays: 1) 3200x1800

       

       

      Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.6

      Library Path: E:\Photos\Catalog\Catalog.lrcat

      Settings Folder: C:\Users\Gilles\AppData\Roaming\Adobe\Lightroom

       

       

      Installed Plugins:

      1) Behance

      2) Canon Tether Plugin

      3) Facebook

      4) Flickr

      5) Leica Tether Plugin

      6) Nikon Tether Plugin

       

       

      Config.lua flags: None

       

       

      Adapter #1: Vendor : 8086

        Device : 416

        Subsystem : 60d1028

        Revision : 6

        Video Memory : 0

      Adapter #2: Vendor : 10de

        Device : ff6

        Subsystem : 60d1028

        Revision : a1

        Video Memory : 7aa

      Adapter #3: Vendor : 1414

        Device : 8c

        Subsystem : 0

        Revision : 0

        Video Memory : 0

      AudioDeviceIOBlockSize: 1024

      AudioDeviceName: Speakers (Realtek High Definition Audio)

      AudioDeviceNumberOfChannels: 2

      AudioDeviceSampleRate: 44100

      Build: LR5x89

      CardID: 1046

      Direct2DEnabled: false

      GPUDevice: D3D

      MaxTexture2DSize: 8192

      OGLEnabled: true

      Renderer: Intel(R) HD Graphics 4600

      ShaderModel: 11.1

      Vendor: Intel

      VendorID: 32902

      Version: 8086:0416:60d1028:0006