1 Reply Latest reply on Sep 27, 2014 9:27 AM by DdeGannes

    Lightroom - Impossible activation, serial not working


      Hi, it's impossible to activate my Photoshop Lightroom, the serial number still not working! I followed the instructions with no results.. What can i do? There is no telephonic number..

        • 1. Re: Lightroom - Impossible activation, serial not working
          DdeGannes Adobe Community Professional

          Please supply details of your operating system. What ver sion of lightroom is it an upgrade or full version.

          My most likely guess is that you have downloaded the Lightroom Creative Cloud version and your Perpetual License serial number will not be able to activate it.

          If this is the problem uninstall Lightroom, this process will not affect your Catalog, Preferences and personal files.

          Download Lightroom from the link below and you license key should work fine.

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