And please don't tell me to go to Utilities- Adobe Lightroom Uninstaller- it doesn't exist. Only the Creative cloud and Photohshop have uninstall apps.
What OS are you using?
Utilities is a Mac folder (and on Windows there should be an uninstaller in the control panel), so I'm guessing OSX.
Advice from a (primarily) Windows users:
* Can't you just toss the Lightroom app in the trash, then install from the Cloud app?
Maybe you need advice from more-of-a Mac user (or somebody who actually knows what they're talking about..).
Lightroom Trial uninstall wrote:
Very frustrating you already took my money and no results, and very difficult to get help.
Just for clarity, "we" haven't taken your money - this is a user-to-user forum, and you're not talking to Adobe.
Like Rob I'm a Windows user, and - like him - I thought "uninstalling" on Macs was simply a case of trashing the application. Google would seem to concur.
Not really a Lightroom/Adobe issue, then?