2 Replies Latest reply on Sep 28, 2014 11:27 AM by gdubs

    Camera Raw 6.7 fails to update, even after manual install?

    gdubs

      Whenever I run the check for updates in Photoshop (CS5), it tells me I need to update Camera Raw to 6.7.  However, when I try, I get this message:

       

        Photoshop Camera Raw 6.7 Update

        There was an error downloading this update. Please quit and try again later.

       

      I am running Mavericks (OSX 10.9.5). I downloaded the files for 6.7 and 6.7.1 and installed them manually. When I look in Photoshop (12.0.4) > About Plug-In > Camera Raw.. it says it is version 6.7.1.  My logs also show that I updated to both 6.7 and 6.7.1. (Photoshop Camera Raw 6.7 09-28-2014.log.gz and 6.7.1 09-28-2014.log.gz)

       

      What email address can I send my logs to to help me figure this out??