0 Replies Latest reply on Sep 28, 2014 4:39 AM by TimGNO

    Lightroom 5.6 stops working when I click Help > Lightroom Online...

    TimGNO

      I recently installed Lightroom CC 5.6 64-bit for the first time, in Windows 7, and the very first menu item I clicked (Help > Lightroom Online...) caused the following error to happen. (see photo, below).

       

      Any suggestions on how to make this problem go away?

       

      The issue is 100% repeatable, and forces me to close and re-open the Lightroom program each time. I have not yet tried all of the other functions to check their behavior, except for Help > Lightroom Help... which worked as it should.

      lightroom_issue.png