Copy link to clipboard
Copied
Installing new Adobe Acrobat from CS5.5 Web Premium on a new Windows 8. This CS5.5 was previously installed in 2011 on my old computer (Windows 7), but my old computer is no longer in use so I am trying to install onto this new one. I am installing it as a 30-day trial while waiting for my serial number to be sent in.
Received this error message.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 12 error(s), 9 warning(s)
WARNING: DW065: Display requirements not met for {B4749B38-C5BD-4A02-8E9F-C1EF7CCEA651}
----------- Payload: {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} Microsoft_VC80_MFCLOC_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {74FD3CE6-2A8D-0E9C-A01F-C8B3B9A1E18E}. HRESULT: 0x800736B3.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {74FD3CE6-2A8D-0E9C-A01F-C8B3B9A1E18E}. HRESULT: 0x800736B3.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Microsoft_VC90_ATL_x86: Install failed
ERROR: DW050: - Microsoft_VC80_ATL_x86: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Creative Suite 5.5 Web Premium: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86: Install failed
-------------------------------------------------------------------------------------
Anyone able to help / knows what's wrong? Thanks in advance!
Copy link to clipboard
Copied
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 -
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
for information on how to review your installation logs