8 Replies Latest reply on Sep 29, 2014 1:38 PM by CCNewbee

    Lightroom fails with unable to change module. I tried the steps suggested on the support page, no joy.


      New install of LR5 on Mac 10.7.5

      On open of LR, error appears "An error occurred when attempting to change modules"

      Adobe Application Manager opens also, doesnt matter whether I hit "continue" or not.

      LR opens, able to create new catalog, but preferences unresponsive, only one empty window, no Module/Folder/Histogram/etc windows appear.

      Checked for updates, AOK. Trashed preferences.plist, as suggested in support doc, no change in error.


      any ideas out there?

      why is this so difficult?