This happens every single time a new camera comes out from one of the two big camera makers. Nikon and Canon do not send preproduction units to Adobe, so Adobe has to go out and buy a D750 or whatever from the store to test and profile it before they can update Lightroom. They can't get one earlier than you and I can. The profiling is quite an extensive operation. Other camera makers do send preproduction units, use dng, or do the profiling in-house and there you often get support right from release. If camera makers would finally embrace an open raw format such as dng, this whole problem would be gone but both Canon and Nikon seem to think they live in an upside-down world where their clients only use their software.
Usually the dead period only lasts a few weeks but it is frustrating nevertheless. My only advice is to not buy a new camera at the day of release and expect to have third parties to support it. You definitely should not be buying these cameras right away if your business depends on it. Aperture, Capture One, etc. have the exact same problem. No third party (read non-Nikon in this case) will support the camera from the release date. Some are quicker than other adding support. Adobe is somewhere in the middle of the pack in this respect. Nobody outside of Adobe knows when an update comes out. Could be tomorrow, could be a few more weeks or a month. They might jump straight to Lightroom 6 and never add direct support to LR 5. Sometimes they will first bring out a beta version of dng converter that will convert the new camera's nef files to dng, which will work fine in the current Lightroom before updating Lightroom itself.
I now find myself with the same problem, having just purchased the D750. How will we know when the Adobe updates are available.
Im also sitting with the same problem. Any idea as to when this will all be sorted. Im unable to edit anything and feeling very frustrated.
This is a user-to-user forum. You know as much about when the D750 will be supported as we do. There is already a Camera Raw and DNG converter release candidate that supports the camera. So I suspect the next release of Lightroom will also have support for the camera. You could download the DNG converter and create digital negative copies that you could work on with Lightroom now. I know, it isn't the ideal solution. But it can keep you going in the interim.
The DNG Converter 8.7 RC is available, here:
When you're selecting the source folder for the files only single-click on the folder name to select it. Don't double-click on the folder name to open the folder. And you're selecting a folder, so don't expect to see image files listed, only folder names.
ken doll photo wrote:
I am not the only photographer with this issue check out all the chatter about it.
Chatter which could be avoided if people accepted that Adobe needs time to catch up with a brand new camera.
As does DxO.
As does Phase One.
As does Picturecode.
As does every other Raw converter provider.
Every single time.
Tip: if you desperately need Raw support for your shiny new camera, don't buy it until it's already supported.
It's exactly that simple.
I had the same issue with the D4s. I shot ,jpeg until the camera was supported.
Is it just me or is this response incredibly rude and uninformed. For your info, I had no idea that the D750 was only a week old when I bought it. And yes, maybe that's my own fault for not asking, but I went in to the store to upgrade to full frame and the D750 had the features that I needed. I didn't enquire as to how long it had been on the market. I will know for the future if I ever upgrade again... but smart *** condescending comments don't really help anyone.
... incredibly rude ... smart *** condescending comments ...
A lot of people come in with the same question, frequently accompanied by a "tone", like "Adobe should be supporting my camera, since, well, I bought it.. - what the *** is wrong with them..".
So, some forum respondees get a little testy after a while - try to forgive..
Bottom line: camera support info is readily available, so it's easy enough to check, and if you do so, there will be no surprises.
I realize, if you *don't* think to do that, then there may be a surprise, but "you can't blame Desenex..".
PS - I'm not sure where you got "uninformed" - Keith is about as informed as you can get about this sorta thing.
The original question was from someone uninformed, and somewhat rude an condescending toward Adobe, yes.
I only said "uninformed"... in so much as he made assumptions about my own personal situation. Maybe it is my own fault for not asking the salesman if the camera I was buying was brand new to the market... but to assume that I expected Adobe to be up to date with every new camera on the market, is just not true. I had no idea the camera was new when I posed the original question. The salesman failed to tell me that my photo editing software might not be compatible with my camera. I in no way blame Adobe, but I was offending by the tone of the comment made towards me.
Keith was replying to Ken Doll Photo. No one replied to your original comment. No one made assumptions about your situation. And by "your" I mean "TracieLouise22's". Are you a second identity for Ken Doll Photo?
Fair enough..... I thought he was talking to all of us who bought the D750 and then didn't understand why CR wouldn't work. If that was not the case, then my bad.
Let me be completely clear, Tracie - my comment was meant for anyone who posts about new camera support without bothering themselves to search the forum first, where they'd find all the other similar threads on the same subject, all containing the same answer.
That's rude. And it's lazy. And it's a waste of everyone's time.
So yes, there was a "tone" to my response, and it was entirely appropriate - it's pretty much as basic as forum etiquette gets that you search first, then ask. And - believe me - this isn't the first "D750 support" thread:
I have just one thing left to say...SCREW YOU!!
A little respect would go a long way.
So much for "a little respect".
This topic is now locked.