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Flash Player 15.0.0.152 Activex Repeating Install

Guest
Sep 29, 2014 Sep 29, 2014

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Hello I have a Windows 7 - 64bit machine that tries to update to Active X 15.0, installs fine but then wants to install over and repeatedly.

Did perform clean install. Did perform standalone install. Anyone has any suggestions?

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correct answers 1 Correct answer

Deleted User
Oct 02, 2014 Oct 02, 2014

Hello,

Thank you so much for your responses, someone pm me directly and suggested I remove the program again and remove the registry settings and delete any trace of the program, there was a corrupted file causing issues and all of this was resolved after a reboot and re-installation. Thank you so much.

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LEGEND ,
Sep 29, 2014 Sep 29, 2014

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edwifer wrote:

then wants to install over and repeatedly.

I don't understand this; how does this manifest itself?

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Guest
Sep 30, 2014 Sep 30, 2014

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The win 7 pc says it has an update and when the update is installed it completes without issues but then a few minutes afterward it has the same update to Adobe Flash that it wants to install again.

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Adobe Employee ,
Sep 30, 2014 Sep 30, 2014

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That seems really bizarre.  We push our content out to thousands of globally-distributed servers (a content distribution network, or CDN), and some network magic routes you to the closest/fastest server to you.

Sometimes a file won't get updated on a particular node, and my guess is that you're getting an old installer, but a current version.xml file (which is just a file with the current version number, which Flash uses to determine if you need an update). 


If you open Control Panel > Flash Player > Advanced, what is the version number that's displayed?

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Adobe Employee ,
Sep 30, 2014 Sep 30, 2014

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Hi edwifer,

Please provide the following:

The install log files will be fairly large, please use the instructions here, How to share a document, to share them.

Thank you.

--

Maria

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Guest
Oct 02, 2014 Oct 02, 2014

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Hello,

Thank you so much for your responses, someone pm me directly and suggested I remove the program again and remove the registry settings and delete any trace of the program, there was a corrupted file causing issues and all of this was resolved after a reboot and re-installation. Thank you so much.

Votes

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