After updating my OS to Windows 8.1, and reinstalling Photoshop CS5 and updates to version 12.0.4, I have been unable to complete the Photoshop Camera Raw 6.7 Update. All other updates to PS and Bridge installed correctly.
The update file downloads completely from http://www.adobe.com/downloads/updates.html, but immediately fails with the following screen:
"Some updates failed to install."
"The following updates were unable to install. If you wish to install these updates, please fix the problems below and retry:
Photoshop Camera Raw 6.7 Update
There was an error downloading this update. Please quit and try again later."
Is there a known workaround for this problem?
Please provide me with a snapshot from Ps->Help->Update->Preferences.
Please confirm your ACR version from Help->About Plugin->Camera Raw and provide us with the following logs.
You can find them at:
ACR Installer logs
Program Files(x86)\Common Files\Adobe\Installers
/Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
You can zip all the files together and send us through mail. This would help us in finding the root cause.
Appreciate your help. Apologize for the inconvenience.
Have you tried 6.7.1?