I'm registered for a student and teacher account since last semester and have downloaded Ps and Lr. I have learnt that I now need Ai and Id. From what I understand my account means I'm am eligible to download these with no additional cost however the only way I can find to download these is by signing up to a new account and paying extra. I still have 5 months left on my current plan. How can I go about downloading these without renewing my account and having to pay additional costs?
Do you have the ENTIRE plan, or only the special photography plan?
So you have the Photographers Plan (non-Academic) for $10/month (US) that gives you access to PS+LR, and you want the $20/month (US) Academic pricing for the full suite, but you cannot add a full-suite plan you can only switch to a full-suite plan and lose access to LR?
Have you tried chatting with Adobe Sales? The way I do that is go to the Products page and just let my browser sit, and invariably a chat window will come up asking if I need help, although it may depend on what time of day I do it.