1 Reply Latest reply on Sep 30, 2014 9:48 PM by A.T. Romano

    When starting a new project in elements 7 I can't change settings.

    gillettefs

      Even when I close an open project, the box pops up, and asks if I would like to save changes. It won't let me make a selection. I have to close the program through task manager. Any ideas? Up to date, and reinstalled twice.

        • 1. Re: When starting a new project in elements 7 I can't change settings.
          A.T. Romano Level 7

          gukketteks

           

          On what computer operating system is your Premiere Elements 7 running?

           

          What is the Save In location that is designated in the New Project dialog? Is it the default area?

           

          Try deleting the Premiere Elements 7 settings file named Adobe Premiere Elements Prefs, and, if that does not work, then delete the whole 7.0 Folder in which the Adobe Premiere Elements Prefs file exists.

           

          If you let us know your computer operating system, I will post directions for getting to the Adobe Premiere Elements Prefs file and the 7.0 Folder in which it exists.

           

          The answers will be in the details.

           

          Looking forward to your follow up.

           

          Thank you.

           

          ATR