9 Replies Latest reply on Oct 1, 2014 9:53 AM by mathewemoore

    InDesign CS6 Delayed & Double Typing

    mathewemoore

      Good Morning Folks,

       

      I'm at a loss here. I'm a level II IT Technician at the company I work for and a user in one of our departments is having strange issues with InDesign CS6.

       

      The Issue

      • Typing text is often delayed.
      • Typing words creates double, triple, quadruple, etc letters. (eg. typing the word "Help" comes out like "Hhhhhheeeeelllppp"

       

      What I've Tried

      • Uninstall / Reinstall entire CS6 Standard Suite
      • Install all Adobe updates as they arrive
      • Install all Mac updates as they arrive
      • Applied known InDesign optimization tweaks

       

      Mac Model / Configuration

      • Mac Mini -  Late 2013 Model
      • 16 GB Ram
      • 1 TB HDD
      • Intel Core i7 processor
      • OS X Mavericks 10.9

       

      Please help, this is a huge annoyance to the user.

       

      Thanks,

       

      Matt