Adobe FrameMaker 12.0.3 Update Failed

[LCarey]

FM 12 has been crashing regularly, and I am hopeful that the 12.0.3 update will help, but I'm getting the message "Update Failed" when I run the update.

The "Error Log" simply says:

Adobe FrameMaker 12.0.3 Update

Installation failed. Error Code: U44M1P7

I wonder if anyone else is getting this error, and is there a way around it?

Windows7 Pro (SP1) 32-bit

Thanks in advance!

-lc

[LCarey]

Update - I was able to get it to work by manually opening then closing Charactermap.exe.