3 Replies Latest reply: Oct 6, 2014 10:14 AM by Joel Media Group

Missing Commissions?

Joel Media Group Oct 2, 2014 3:05 PM

Has anyone else have missing commissions? My account has not tracked any commissions since June 20th, no matter what filter I choose.

Thanks, Teejay

1. Re: Missing Commissions?

Matt Baracz Oct 2, 2014 6:12 PM (in response to Joel Media Group)

Hi Joel,

If you haven't already, could you please submit a support ticket on this? We'll need to escalate this to the accounts team so that they can investigate this.

Cheers.
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2. Re: Missing Commissions?

Lynda Spangler Oct 2, 2014 8:12 PM (in response to Joel Media Group)

I thought mine was not showing as well. Click on "Invoice Date", you may need to click more than once.
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3. Re: Missing Commissions?

Joel Media Group Oct 6, 2014 10:14 AM (in response to Lynda Spangler)

Thanks, Lynda Spangler!

That allowed the dates to finally show. There must be a bug in the system for sure. I can finally see my commissions earned.

Teejay
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