1 Reply Latest reply on Oct 2, 2014 5:17 PM by Brett N

    Trouble re-installing lightroom 5 after Mac crashed

    ncishounds Level 1

      Help, I desperately need my Lightroom 5, but no matter how I try to re-install it - from link adobe sent or from disc - all I get is "An error occurred when attempting to change modules".  This is the first thing you see after entering the serial numbers. It looks different and nothing works. I have talked to chat at least 3 times and they finally admitted they know nothing. Can't talk to anyone by phone. So much for support for Lightroom.