5 Replies Latest reply on Oct 6, 2014 11:21 PM by fonfongy

    Adobe Indesign CC 2014 crash on launch

    fonfongy

      Hi I use this program as well as photoshop, illustrator and muse on a near-constant daily basis. Indesign has suddenly started crashing on launch - the rest of the apps still operate without issue.
      I've restarted, reinstalled indesign, disabled all fonts except system fonts - not too sure what the deal is but will need this up and running again asap.

      Only significant change that's happened today is I updated a Sony game.


      I'm not sure if the below info will provide insight - let me know if there's any further info I can provide.

       

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    InDesign.exe

        Application Version:    10.0.0.70

        Application Timestamp:    5362b4ea

        Fault Module Name:    MSVCR110.dll

        Fault Module Version:    11.0.51106.1

        Fault Module Timestamp:    5098826e

        Exception Code:    40000015

        Exception Offset:    00000000000740da

        OS Version:    6.1.7601.2.1.0.256.1

        Locale ID:    5129

        Additional Information 1:    50c4

        Additional Information 2:    50c4d85164a96dd87444c41de660c100

        Additional Information 3:    9082

        Additional Information 4:    90824e313a387b7f869a46a0a20af338

       

      Thanks