I tried that - it seems like its some file from a migration form an older system - clean new systems the installs work fine for - but i reset for the /Library/Applications Support/Adobe/SLStore folder and the Adobe PCD folders - but still get the error??
I think I need to blow away the files and get a clean - no adobe files left behind - and then try again?
He has Acrobat 8 Pro - is that so old that it’s creating some garbage file or something?
Any help is greatly appreciated.
Other Adobe programs should not cause this error.
Try this: Open Terminal,
copy/paste this into Terminal at the command prompt: sudo chmod -R 777 /Library/Application\ Support/Adobe
Press enter, and if asked enter your password.
Try opening Photoshop again.
If you do suspect older files, use the CS Cleaner
As a side note: Never migrate Adobe programs, always fresh install.