I recently downloaded Adobe Premiere Elements 12. And whenever i open the editor, it shows:
Serial Number Validation
Please connect to the internet to validate your serial number.
I am already connected to wifi. I've been clicking the validate button several times, but still the "serial nunber validation" thing still shows. I have win8 32-bit. Can you please help me? Thanks :-)
Did you purchase Premiere Elements 12 from Adobe direct?
I am assuming your download of Premiere Elements was a purchased download rather than the tryout download.
Adobe is the only one to sort out serial number and activation issue.
Please use the following link to contact Adobe via its Adobe Chat.
As of a few moments ago, there was an active Chat Panel at the end of that link.
Please let us know the outcome.
Add On....the link to Adobe and its Adobe Chat was set for
Adobe ID, Signing In
Adobe ID, Signing In, and Account Help
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.