There is no guarantee that a project created in an earlier version of Premiere Elements will open in a later one. It "probably will", but no guarantees. And, because of that, you will see
the encouragement to finish a project in the program/version in which it was created. Also, it is best to work from a copy of the older project rather than the original to avoid losing your original in the process of what you are trying to do.
Be that as it may, is all this going on using the same computer with the same locations for source media that went into the version 9 project?
Are you saying that you could open your Premiere Elements 9 saved project in Premiere Elements 13 before you uninstalled versions 9 and 11?
What type of error did you run into trying to install a new copy of Premiere Elements 9? Was it related specifically to a "Shared Technologies" error?
Let us start here and then decide what next based on your details.
Thanks for quick response!
Same computer, same locations. Learned my lesson on upgrading before finishing project.
PE 9 project did open successfully in 13 and I edited and saved it in 13 several times. Only then, when it looked like 13 was working well did I uninstall 9 and 11.
Yes, I do remember seeing an error message re "Shared Technologies" and shared components.
Great news that you did get that Premiere Elements 9 project file to open in Premiere Elements 13 at least once. There is hope.
Shared Technologies is another matter and a nuisance one at that for Premiere Elements (any version) and various computer operating systems. This is
a sampling of what has gone on
Sometimes the "try, try, and try again" thinking works. Sometimes, not so fortunate. What has worked for me the last several times this has
happened to me is renaming the OOBE Folder from OOBE to OLDOOBE.
Local Disk C
Program Files (x86)
and in the Adobe Folder is the OOBE Folder that you rename.
Adobe has a document to cover this...many different fixes
Do not Photoshop Elements in the title discourage you. This document refers to Premiere Elements as well
as Photoshop Elements (see note in left column).
Please review and consider. Do not give up. If we can overcome the Shared Technologies error, the prognosis is guarded but good for
opening that Premiere Elements 9 project in Premiere Elements 13.
That did not work.
Are we still with the Shared Technologies issue...no new ones along the line?
If so, have you tried all of the above OOBE Folder renaming as well as Adobe's mention in its document?
Are you installing from installation disc or installation files? I have a few more ideas.
OK, I renamed OOBE, rebooted and tried 13 without success.
Then I renamed, rebooted OOBE again and appear to have successfully installed PE 9. However, when trying to open project in PE 9, I get "The project appears to be damaged, it cannot be opened".
Is this progress??
Premiere 13 stops
Getting beyond a Shared Technologies error is major accomplishment. Congratulations on that success. Great job.
After you installed Premiere Elements 9, did you install the 9.0.1 Update? If not, please do so.
To determine if you have a working Premiere Elements 9.0/9.0.1 program, can you open a new project?
If so, we can work on the damaged project angle of all this.
Right now, where are source media that went into that project?
Also, please review the Adobe document on troubleshooting damaged projects.
And, then we will decide the status of the troubleshooting at that point.
OK, so I updated Premiere 9.
All the source slides and video files are in a folder I created for this project in my Pictures library.
I will review troubleshooting documents, but in the meantime.....
given the countless hours I have already invested in trying to solve this "self-inflicted" problem, I have started the project over using Premiere 13. After only about an hour, my video 1 timeline is about done. Another couple hours fiddling with transitions, soundtrack, etc., and I will be back to where I left off before.
Premiere 13 works fine, looks like Premiere 9 works fine (thanks to your help) but the only thing not working is my broken project. Thanks for all your quick responses but I sense I am still hours away from a fix. Rather than waste any more of your time and mine, I will move forward creating a new clean version of my project in Premiere 13 alone.
One final question: should I or can I safely uninstall Premiere 9?? If so, what is the best way to do it?
Probably good idea to recreate the version 9 project in version 13. Investment of time in troubleshooting version 9 is questionable as you say.
At this point, I would leave Premiere Elements 9.0/9.0.1 installed, just do not open it.
When you are between Premiere Elements 13 projects and you want to get rid of Premiere Elements 9.0/9.0.1,
1. Deactivate the program from an opened project's Help Menu/Deactivate...close out of the program.
2. Uninstall the program the usual Control Panel way
3. Do a free ccleaner run through (regular cleaner and registry cleaner parts) to get rid of leftovers from incomplete installs or uninstalls.
Note: Deactivation is not the same as uninstall.
Critical - after a project is saved closed, never move, delete, or rename files/folders that were imported into the project after the project's save close.
When you import files into a project, all you get are copies of the originals. But, those copies need to trace back to the originals in the location where
they were when they were first imported into the project. More on that later as indicated.
Please let me know if any questions or clarification needed on any of the above. Are there any Elements Organizer consideration in any of this?
If so, I would convert the Elements Organizer 9 catalog in Elements Organizer 13 before uninstalling Premiere Elements 9.0/9.0.1.
Thanks for the follow ups.
Thanks for all your advice. I did not know what to expect from this forum, since I was so dissappointed with the chat line help. But I am impressed by the depth and quickness of all your responses and in my view, you have redeemed Adobe's support. Next time I will probably start here instead of wasting my time with chat.