10 Replies Latest reply on Oct 6, 2014 9:58 PM by Premiere 13 stops

    Premier 13 stops working when existing project is loaded (after uninstalling Premier 9 where the project started)

    Premiere 13 stops Level 1

      I started a project using Premier 9. Then I upgraded to 13, edited and saved my existing project several times successfully. Decided that it appeared 13 was working well and I no longer needed 9 and 11 (both Photoshop Elements and Premier Elements) so I uninstalled them using the Control Panel app. Now 13 stops working when I try to load my project.

       

      I have since uninstalled/re-installed/rebooted everything in various sequences many many times with no luck. I even purchased and installed another copy of 9 (since the original was a download and I could not find my notes & serial numbers)! The 9 install encountered a problem "an installation process has encountered an error while installing", it stopped, then rolled the install back so I have nothing for 9.

       

      HELP

      Paul L