I recently had a hard drive crash on my computer and had to wipe my drives and start anew. Lightroom 5 was on my computer, then wiped off. I can't find my discs with my serial number to reactivate my account. I downloaded LR on the 30 day trial and now it is expired. Could I be placed in contact with someone to look up my records? Thanks.
PS: If I can't actually speak with a real person, it would be great to at least chat with someone. I'm not a fan of having a public forum answer my questions. There's nothing like personal customer service, Adobe.
If you registered your copy of Lightroom then you can log into your Adobe account and retrieve the serial number from there. If you didn't register, then you can drill down on this website and find a link for 24/7 chat: