When trying to update pages in "Recent Items" in BC my client doesn't have any items. Is there a way to fix this issue?

As you can see my client can see nothing when going to Recent Items. So besides the "Edit" function which has limited capabilities, how can they edit their posts and have the options of all the functions? I've looked all over and can not find a way. Or is it a glitch?

Thank you for your time.

Kyle W.