8 Replies Latest reply on Oct 9, 2014 6:44 AM by subaG86

    Transparent shadow crossing over the image in pdf output


      Hi Folks,

      In recent days, we are frequently facing problem in using of tiff format image in InDesign. In pdf output, there is some transparent shadow crossing over the image. The problem occurs in ps to pdf as well as export pdf settings. The issue was not happened for the past 5 years.


      If it is a reproducible error, we could find the root cause of the problem. But the same issue does not occur if we create the pdf again. Please see below the differences in viewing of actual image & problematic image and suggest how to resolve this and why it happens.


      Issue 1:

      Actual view of image shown in left side; Corrupted view of image shown in right side


      Screen Shot 2014-10-06 at 3.16.27 PM.png                                             Screen Shot 2014-10-06 at 3.15.34 PM.png



      Issue 2:


      Screen Shot 2014-10-06 at 3.20.14 PM.png                                                  Screen Shot 2014-10-06 at 3.19.59 PM.png



      Issue 3:


      Screen Shot 2014-10-06 at 3.23.46 PM.png                                                                 Screen Shot 2014-10-06 at 3.22.05 PM.png

      Now I have suggested my team to convert all tiff images to psd image format. I really don't know whether it helps. All I need is to know the root cause of the issue. Anybody please suggest would be really helpful.