2 Replies Latest reply on Oct 6, 2014 8:48 AM by A.T. Romano

    Problemi con Premiere elements 8

    premiere elements 8

      Oggi ho aperto dopo un po'  di tempo Premiere Elements 8 .

      Dopo aver lanciato il programma selezionato nuovo video da elaborare la schermata rimane tutta grigia e non appare nessun comando.

      E' necessario un aggiornamento ?

      Il PC è presente Windows 7

        • 1. Re: Problemi con Premiere elements 8
          nealeh Level 5

          Was PRE installed AFTER installing W7, or did you do an upgrade to W7? If an upgrade to W7 I suggest you uninstall and reinstall PRE8.

           

          If you no longer have your disks you can download the PRE8 trial following the links at All the links for PRE 9, 8 and 7 (you will need your serial number to turn it into a full version). Download both files to your desktop, then run the smaller .exe file - it will unpack the larger archive file and start the installer.

           

          There was an 8.0.1 update for PRE8, available at Adobe - Premiere Elements : For Windows : Adobe Premiere Elements 8.0.1 update.

           

          If none of this works, post your question to the Premiere Elements forum (or perhaps a moderator of this forum will move this question there for you).

           

          Cheers,

          --

          Neale

          Insanity is hereditary, you get it from your children

           

          If this post or another user's post resolves the original issue, please mark the posts as correct accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

          • 2. Re: Problemi con Premiere elements 8
            A.T. Romano Level 7

            premiere elements 8

             

            Does the problem exist with and without antivirus and firewall(s) disabled. If the answer is No, then.....

             

            Before getting involved with the Premiere Elements 8 uninstall/reinstall, let us look at deleting the Adobe Premiere Elements Prefs file, and, if that does not work,

            then delete the whole 8.0 Folder in which it exists.

            Local Disk C

            Users

            Owner

            AppData

            Roaming

            Adobe

            Premiere Elements

            8.0

            and in the 8.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 8.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.

             

            If the above does not resolve the problem....

             

            There have been a few cases similar to yours reported in this forum recently. Many have responded to the uninstall/reinstall going through the following scenario. Please consider if you have your installation files (or installation disc) and a purchased serial number which you should be able to find at the Adobe web site (http://www.adobe.com) using Search and the My Products type in.

             

            Uninstall Premiere Elements 8 using the usual Control Panel way.

            Do a free ccleaner run through (regular cleaner and registry cleaner parts)

            CCleaner - Download

            Reinstall the program with antivirus and firewall(s) disabled.

            Once the program is installed, install the 8.0.1 Update

            Adobe - Premiere Elements : For Windows : Adobe Premiere Elements 8.0.1 update

             

            After the Premiere Elements 8.0/8.0.1 is installed and you can open a project, make sure that the automatic Background Rendering (Editor workspace peferences) and AutoAnalzyer (Elements Organizer workspace preferences) features are disabled.

             

            We will be watching for your progress. I have Premiere Elements 8.0/8.0.1 installed on Windows 7 64 bit, and it works fine.

             

            Thank you.

             

            ATR