7 Replies Latest reply on Oct 6, 2014 7:56 AM by Peter Spier

    'AMT Subsystem Failure'

    newechs

      Hello,

       

      My InDesign CS4 won't open despite restarting as the 'AMT Subsystem Failure' message suggests (Error code: 5).

       

      This is after finding that InDesign opened with no Workspaces and no Welcome screen - there seemed to be no way of fixing this.

       

      I've had a look at forums and tried general troubleshooting methods i.e: checking routes to 'InDesign Defaults' and 'InDesign SavedData' folders in the preferences and cache folders.

       

      I've also tried to reset the preferences by using cmd+alt+ctrl+shift on InDesign opening, but still no luck.

       

      I'd be very grateful if someone could give me some advice.

       

      Thanks,

       

       

      Chris