28 Replies Latest reply on Oct 6, 2014 5:42 PM by ToulouseLautrec

    Photoshop 2014 is always running out of ram

    ipx

      I have 1 TB of SS memory in my machine and photoshop is telling me I am out of ram.  I can't do any image larger than 1024 x 1024.  I specified my hard drives as backup and increased the memory size to max.

      Still can't work on any large images.

       

      My old machine had only 250 Gigs of SS memory and it would do any size of image just fine.

       

      thanks,

      Julian

        • 2. Re: Photoshop 2014 is always running out of ram
          rkelly0137 Level 4

          One note: you're confusing storage space with RAM.  They're two different things.  How much RAM do you have?

          • 3. Re: Photoshop 2014 is always running out of ram
            ipx Level 1

            I have 32 Gigs of ram - that's what I can't figure out.  Why isn't photoshop using it.

            • 5. Re: Photoshop 2014 is always running out of ram
              ipx Level 1

              Photoshop used to run just fine with only 4 Gigs of ram - what's up with 2014?

              • 6. Re: Photoshop 2014 is always running out of ram
                ipx Level 1

                I am also getting messages that certain tools don't have enough ram to work either - like the move tool and the clone tool.

                 

                I have never in photoshop history had these messages pop-up.

                • 7. Re: Photoshop 2014 is always running out of ram
                  Pete.Green Adobe Employee

                  Can you provide a screenshot of the error you're getting ipx?

                  Are you on Mac or Win?
                  Do you get the same error if staring PS with the Shift key held down? (disables plug-ins)

                   

                  Can you paste in this forum your Photoshop Help > System Info text?

                   

                  Regards,

                  Pete

                  • 8. Re: Photoshop 2014 is always running out of ram
                    ipx Level 1

                    I am using Win 7.  I used the shift key pressed down when loading - so far it seems to be working.

                    • 10. Re: Photoshop 2014 is always running out of ram
                      ipx Level 1

                      Adobe Photoshop Version: 2014.1.0 20140730.r.148 2014/07/30:23:59:59  x64

                      Operating System: Windows 7 64-bit

                      Version: 6.1 Service Pack 1

                      System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

                      Physical processor count: 4

                      Logical processor count: 8

                      Processor speed: 3292 MHz

                      Built-in memory: 32695 MB

                      Free memory: 23959 MB

                      Memory available to Photoshop: 29602 MB

                      Memory used by Photoshop: 100 %

                      3D Multitone Printing: Disabled.

                      Touch Gestures: Disabled.

                      Windows 2x UI: Disabled.

                      Image tile size: 1024K

                      Image cache levels: 8

                      Font Preview: Medium

                      TextComposer: Latin

                      Display: 1

                      Display Bounds: top=0, left=0, bottom=1080, right=1920

                      OpenGL Drawing: Enabled.

                      OpenGL Allow Old GPUs: Not Detected.

                      OpenGL Drawing Mode: Normal

                      OpenGL Allow Normal Mode: True.

                      OpenGL Allow Advanced Mode: True.

                      AIFCoreInitialized=1

                      AIFOGLInitialized=1

                      OGLContextCreated=1

                      NumGLGPUs=2

                      NumCLGPUs=2

                      glgpu[0].GLVersion="3.0"

                      glgpu[0].GLMemoryMB=4095

                      glgpu[0].GLName="GeForce GTX 880M/PCIe/SSE2"

                      glgpu[0].GLVendor="NVIDIA Corporation"

                      glgpu[0].GLVendorID=4318

                      glgpu[0].GLDriverVersion="9.18.13.4411"

                      glgpu[0].GLRectTextureSize=16384

                      glgpu[0].GLRenderer="GeForce GTX 880M/PCIe/SSE2"

                      glgpu[0].GLRendererID=4504

                      glgpu[0].HasGLNPOTSupport=1

                      glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

                      glgpu[0].GLDriverDate="20140913000000.000000-000"

                      glgpu[0].CanCompileProgramGLSL=1

                      glgpu[0].GLFrameBufferOK=1

                      glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"

                      glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1638 4]

                      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

                      glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                      glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                      glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

                      glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

                      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                      glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                      clgpu[0].CLPlatformVersion="1.1"

                      clgpu[0].CLDeviceVersion="1.1 CUDA"

                      clgpu[0].CLMemoryMB=8192

                      clgpu[0].CLName="GeForce GTX 880M"

                      clgpu[0].CLVendor="NVIDIA Corporation"

                      clgpu[0].CLVendorID=4318

                      clgpu[0].CLDriverVersion="344.11"

                      clgpu[0].CUDASupported=1

                      clgpu[0].CUDAVersion="6.5.19"

                      clgpu[0].CLBandwidth=1.18133e+011

                      clgpu[0].CLCompute=769.792

                      glgpu[1].GLVersion="3.0"

                      glgpu[1].GLMemoryMB=4095

                      glgpu[1].GLName="GeForce GTX 880M/PCIe/SSE2"

                      glgpu[1].GLVendor="NVIDIA Corporation"

                      glgpu[1].GLVendorID=0

                      glgpu[1].GLDriverVersion="9.18.13.4411"

                      glgpu[1].GLRectTextureSize=16384

                      glgpu[1].GLRenderer="GeForce GTX 880M/PCIe/SSE2"

                      glgpu[1].GLRendererID=0

                      glgpu[1].HasGLNPOTSupport=1

                      glgpu[1].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

                      glgpu[1].GLDriverDate="20140913000000.000000-000"

                      glgpu[1].CanCompileProgramGLSL=1

                      glgpu[1].GLFrameBufferOK=1

                      glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"

                      glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1638 4]

                      glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

                      glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                      glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                      glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                      glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                      glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                      glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

                      glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

                      glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                      glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                      glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                      clgpu[1].CLPlatformVersion="1.1"

                      clgpu[1].CLDeviceVersion="1.1 CUDA"

                      clgpu[1].CLMemoryMB=8192

                      clgpu[1].CLName="GeForce GTX 880M"

                      clgpu[1].CLVendor="NVIDIA Corporation"

                      clgpu[1].CLVendorID=4318

                      clgpu[1].CLDriverVersion="344.11"

                      clgpu[1].CUDASupported=1

                      clgpu[1].CUDAVersion="6.5.19"

                      clgpu[1].CLBandwidth=1.17693e+011

                      clgpu[1].CLCompute=801.387

                      License Type: Subscription

                      Serial number: 94070878400289879683

                      Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\

                      Temporary file path: C:\Users\Boswell\AppData\Local\Temp\

                      Photoshop scratch has async I/O enabled

                      Scratch volume(s):

                        C:\, 715.3G, 297.3G free

                      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\

                      Primary Plug-ins folder: not set

                       

                      Installed components:

                         A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

                         ACE.dll   ACE 2014/04/14-23:42:44   79.554120   79.554120

                         adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850

                         AdbePM.dll   PatchMatch 2014/04/23-10:46:55   79.554276   79.554276

                         AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0  

                         AdobeOwl.dll   Adobe Owl 2014/03/05-14:49:37   5.0.33   79.552883

                         AdobePDFL.dll   PDFL 2014/03/04-00:39:42   79.510482   79.510482

                         AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399  

                         AdobeXMP.dll   Adobe XMP Core 2014/01/13-19:44:00   79.155772   79.155772

                         AdobeXMPFiles.dll   Adobe XMP Files 2014/01/13-19:44:00   79.155772   79.155772

                         AdobeXMPScript.dll   Adobe XMP Script 2014/01/13-19:44:00   79.155772   79.155772

                         adobe_caps.dll   Adobe CAPS   8,0,0,13  

                         AGM.dll   AGM 2014/04/14-23:42:44   79.554120   79.554120

                         ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  

                         amtlib.dll   AMTLib (64 Bit)   8.0.0.91 BuildVersion: 8.0; BuildDate: Tue May 27 2014 22:3:7)   1.000000

                         ARE.dll   ARE 2014/04/14-23:42:44   79.554120   79.554120

                         AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013

                         AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013

                         Bib.dll   BIB 2014/04/14-23:42:44   79.554120   79.554120

                         BIBUtils.dll   BIBUtils 2014/04/14-23:42:44   79.554120   79.554120

                         boost_date_time.dll   photoshopdva   8.0.0  

                         boost_signals.dll   photoshopdva   8.0.0  

                         boost_system.dll   photoshopdva   8.0.0  

                         boost_threads.dll   photoshopdva   8.0.0  

                         cg.dll   NVIDIA Cg Runtime   3.0.00007  

                         cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                         CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411

                         CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411

                         CoolType.dll   CoolType 2014/04/14-23:42:44   79.554120   79.554120

                         dvaaudiodevice.dll   photoshopdva   8.0.0  

                         dvacore.dll   photoshopdva   8.0.0  

                         dvamarshal.dll   photoshopdva   8.0.0  

                         dvamediatypes.dll   photoshopdva   8.0.0  

                         dvametadata.dll   photoshopdva   8.0.0  

                         dvametadataapi.dll   photoshopdva   8.0.0  

                         dvametadataui.dll   photoshopdva   8.0.0  

                         dvaplayer.dll   photoshopdva   8.0.0  

                         dvatransport.dll   photoshopdva   8.0.0  

                         dvaui.dll   photoshopdva   8.0.0  

                         dvaunittesting.dll   photoshopdva   8.0.0  

                         dynamiclink.dll   photoshopdva   8.0.0  

                         ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519

                         icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  

                         icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  

                         igestep30.dll   IGES Reader   9.3.0.113  

                         imslib.dll   IMSLib DLL   7.0.0.145  

                         JP2KLib.dll   JP2KLib 2014/03/12-08:53:44   79.252744   79.252744

                         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                         libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

                         libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                         LogSession.dll   LogSession   7.2.1.3399  

                         mediacoreif.dll   photoshopdva   8.0.0  

                         MPS.dll   MPS 2014/03/25-23:41:34   79.553444   79.553444

                         pdfsettings.dll   Adobe PDFSettings   1.04  

                         Photoshop.dll   Adobe Photoshop CC 2014   15.1  

                         Plugin.dll   Adobe Photoshop CC 2014   15.1  

                         PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0  

                         PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.0.0.74  

                         PSArt.dll   Adobe Photoshop CC 2014   15.1  

                         PSViews.dll   Adobe Photoshop CC 2014   15.1  

                         SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519

                         ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992

                         svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                         tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  

                         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  

                         TfFontMgr.dll   FontMgr   9.3.0.113  

                         TfKernel.dll   Kernel   9.3.0.113  

                         TFKGEOM.dll   Kernel Geom   9.3.0.113  

                         TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

                         updaternotifications.dll   Adobe Updater Notifications Library   8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.14

                         VulcanControl.dll   Vulcan Application Control Library   5.0.0.82  

                         VulcanMessage5.dll   Vulcan Message Library   5.0.0.82  

                         WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204

                         wu3d.dll   U3D Writer   9.3.0.113  

                       

                       

                      Required plug-ins:

                       

                         3D Studio 15.1 (2014.1.0 x001)

                         Accented Edges 15.1

                         Adaptive Wide Angle 15.1

                         Angled Strokes 15.1

                         Average 15.1 (2014.1.0 x001)

                         Bas Relief 15.1

                         BMP 15.1

                         Camera Raw 8.6

                         Camera Raw Filter 8.6

                         Chalk & Charcoal 15.1

                         Charcoal 15.1

                         Chrome 15.1

                         Cineon 15.1 (2014.1.0 x001)

                         Clouds 15.1 (2014.1.0 x001)

                         Collada 15.1 (2014.1.0 x001)

                         Color Halftone 15.1

                         Colored Pencil 15.1

                         CompuServe GIF 15.1

                         Conté Crayon 15.1

                         Craquelure 15.1

                         Crop and Straighten Photos 15.1 (2014.1.0 x001)

                         Crop and Straighten Photos Filter 15.1

                         Crosshatch 15.1

                         Crystallize 15.1

                         Cutout 15.1

                         Dark Strokes 15.1

                         De-Interlace 15.1

                         Dicom 15.1

                         Difference Clouds 15.1 (2014.1.0 x001)

                         Diffuse Glow 15.1

                         Displace 15.1

                         Dry Brush 15.1

                         Eazel Acquire 15.1 (2014.1.0 x001)

                         Embed Watermark 4.0

                         Entropy 15.1 (2014.1.0 x001)

                         Export Color Lookup NO VERSION

                         Extrude 15.1

                         FastCore Routines 15.1 (2014.1.0 x001)

                         Fibers 15.1

                         Film Grain 15.1

                         Filter Gallery 15.1

                         Flash 3D 15.1 (2014.1.0 x001)

                         Fresco 15.1

                         Glass 15.1

                         Glowing Edges 15.1

                         Google Earth 4 15.1 (2014.1.0 x001)

                         Grain 15.1

                         Graphic Pen 15.1

                         Halftone Pattern 15.1

                         HDRMergeUI 15.1

                         IFF Format 15.1

                         IGES 15.1 (2014.1.0 x001)

                         Ink Outlines 15.1

                         JPEG 2000 15.1

                         Kurtosis 15.1 (2014.1.0 x001)

                         Lens Blur 15.1

                         Lens Correction 15.1

                         Lens Flare 15.1

                         Liquify 15.1

                         Matlab Operation 15.1 (2014.1.0 x001)

                         Maximum 15.1 (2014.1.0 x001)

                         Mean 15.1 (2014.1.0 x001)

                         Measurement Core 15.1 (2014.1.0 x001)

                         Median 15.1 (2014.1.0 x001)

                         Mezzotint 15.1

                         Minimum 15.1 (2014.1.0 x001)

                         MMXCore Routines 15.1 (2014.1.0 x001)

                         Mosaic Tiles 15.1

                         Multiprocessor Support 15.1 (2014.1.0 x001)

                         Neon Glow 15.1

                         Note Paper 15.1

                         NTSC Colors 15.1 (2014.1.0 x001)

                         Ocean Ripple 15.1

                         OpenEXR 15.1

                         Paint Daubs 15.1

                         Palette Knife 15.1

                         Patchwork 15.1

                         Paths to Illustrator 15.1

                         PCX 15.1 (2014.1.0 x001)

                         Photocopy 15.1

                         Photoshop 3D Engine 15.1 (2014.1.0 x001)

                         Photoshop Touch 14.0

                         Picture Package Filter 15.1 (2014.1.0 x001)

                         Pinch 15.1

                         Pixar 15.1 (2014.1.0 x001)

                         Plaster 15.1

                         Plastic Wrap 15.1

                         PLY 15.1 (2014.1.0 x001)

                         PNG 15.1

                         Pointillize 15.1

                         Polar Coordinates 15.1

                         Portable Bit Map 15.1 (2014.1.0 x001)

                         Poster Edges 15.1

                         Radial Blur 15.1

                         Radiance 15.1 (2014.1.0 x001)

                         Range 15.1 (2014.1.0 x001)

                         Read Watermark 4.0

                         Render Color Lookup Grid NO VERSION

                         Reticulation 15.1

                         Ripple 15.1

                         Rough Pastels 15.1

                         Save for Web 15.1

                         ScriptingSupport 15.1

                         Shake Reduction 15.1

                         Shear 15.1

                         Skewness 15.1 (2014.1.0 x001)

                         Smart Blur 15.1

                         Smudge Stick 15.1

                         Solarize 15.1 (2014.1.0 x001)

                         Spatter 15.1

                         Spherize 15.1

                         Sponge 15.1

                         Sprayed Strokes 15.1

                         Stained Glass 15.1

                         Stamp 15.1

                         Standard Deviation 15.1 (2014.1.0 x001)

                         STL 15.1 (2014.1.0 x001)

                         Sumi-e 15.1

                         Summation 15.1 (2014.1.0 x001)

                         Targa 15.1

                         Texturizer 15.1

                         Tiles 15.1

                         Torn Edges 15.1

                         Twirl 15.1

                         U3D 15.1 (2014.1.0 x001)

                         Underpainting 15.1

                         Vanishing Point 15.1

                         Variance 15.1 (2014.1.0 x001)

                         Virtual Reality Modeling Language | VRML 15.1 (2014.1.0 x001)

                         Water Paper 15.1

                         Watercolor 15.1

                         Wave 15.1

                         Wavefront|OBJ 15.1 (2014.1.0 x001)

                         WIA Support 15.1 (2014.1.0 x001)

                         Wind 15.1

                         Wireless Bitmap 15.1 (2014.1.0 x001)

                         ZigZag 15.1

                       

                      Optional and third party plug-ins: NONE

                       

                      (Note: Loading optional plug-ins is currently disabled.)

                       

                      Plug-ins that failed to load: NONE

                      Flash:

                      Installed TWAIN devices: NONE

                       

                       

                      • 12. Re: Photoshop 2014 is always running out of ram
                        Foster Brereton Adobe Employee

                        The problem may be that you are giving Photoshop too much memory. Specifically, I see:

                        Built-in memory: 32695 MB

                        Free memory: 23959 MB

                        Memory available to Photoshop: 29602 MB

                        Memory used by Photoshop: 100 %

                        My concern is that by allocating 100% of your available memory to Photoshop you starve other (potentially necessary) processes from getting the RAM they need. This could include system-level tasks that may affect what you are seeing above (transforms and clipboard manipulation). Photoshop's default usage is 70%, if memory serves (pun!)

                         

                        Try backing up and then clearing your preferences.

                        • 13. Re: Photoshop 2014 is always running out of ram
                          ipx Level 1

                          Good point - I'll try that.

                           

                          thanks!

                          • 14. Re: Photoshop 2014 is always running out of ram
                            ToulouseLautrec

                            I have the same issue. No matter where I've looked, the answer from Adobe's end is always that it's a problem with your machine, that CC is the most stable and perfect version EVER. I just reverted back to CS5, and I haven't had PS crash on me once. CC 2014 is constantly showing up as using close to 1.2 GB of RAM, while CS5, doing the same thing, uses less than 1/2 that. I've gone through all the "fixes" posted online, everything is up-to-date, and CC 2014 STILL crashes at least once every two photos. I'm waiting for a truly stable version to come out, then I'll try my luck again with the "latest and greatest".

                            • 15. Re: Photoshop 2014 is always running out of ram
                              Foster Brereton Adobe Employee

                              Your response is a bit unclear to me, and I'd like to help. Are you seeing a crash or an out-of-RAM error message? The two are very different things, and most of this thread involves the latter, not the former. Also if you could post your System Info results like ipx did it would help us further diagnose what may be happening. Thanks. -Foster

                              • 16. Re: Photoshop 2014 is always running out of ram
                                ipx Level 1

                                Yea - I tried that with no success

                                • 17. Re: Photoshop 2014 is always running out of ram
                                  ipx Level 1

                                  I moved the amount of Ram used by photoshop down to 70% - then 50%.  I am still getting out of ram messages even when saving a JPG.  I am stuck in a PSD file that won't save.

                                  • 18. Re: Photoshop 2014 is always running out of ram
                                    Foster Brereton Adobe Employee

                                    You say you are stuck with a PSD file that won't save. Does that mean you have not restarted the application after changing that slider? Until you restart the app the memory consumption won't change. Also, clearing your preferences is the most sure-fire way to assert nothing is sneaking in and causing havoc with your setup: How to delete/reset Photoshop preferences

                                    • 19. Re: Photoshop 2014 is always running out of ram
                                      ipx Level 1

                                      Yes I changed the slider and shut down photoshop then re-opened the PSD file and made changes and tried to save.  Then I received the out-of-ram message again.  I tried saving it as a JPG and it will not save either.

                                      • 20. Re: Photoshop 2014 is always running out of ram
                                        Foster Brereton Adobe Employee

                                        That is so strange.

                                         

                                        Can you re-send the System Info you are seeing immediately after you get the out of RAM error message, please?

                                        • 21. Re: Photoshop 2014 is always running out of ram
                                          ipx Level 1

                                          Here is what I noticed - when I have more than 1 image open then I run out of ram fast.Capture.JPG

                                           

                                           

                                           

                                          Adobe Photoshop Version: 2014.1.0 20140730.r.148 2014/07/30:23:59:59  x64

                                          Operating System: Windows 7 64-bit

                                          Version: 6.1 Service Pack 1

                                          System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

                                          Physical processor count: 4

                                          Logical processor count: 8

                                          Processor speed: 3292 MHz

                                          Built-in memory: 32695 MB

                                          Free memory: 25037 MB

                                          Memory available to Photoshop: 29626 MB

                                          Memory used by Photoshop: 50 %

                                          3D Multitone Printing: Disabled.

                                          Touch Gestures: Disabled.

                                          Windows 2x UI: Disabled.

                                          Image tile size: 1024K

                                          Image cache levels: 8

                                          Font Preview: Medium

                                          TextComposer: Latin

                                          Display: 1

                                          Display Bounds: top=0, left=0, bottom=1080, right=1920

                                          OpenGL Drawing: Enabled.

                                          OpenGL Allow Old GPUs: Not Detected.

                                          OpenGL Drawing Mode: Normal

                                          OpenGL Allow Normal Mode: True.

                                          OpenGL Allow Advanced Mode: True.

                                          AIFCoreInitialized=1

                                          AIFOGLInitialized=1

                                          OGLContextCreated=1

                                          NumGLGPUs=2

                                          NumCLGPUs=2

                                          glgpu[0].GLVersion="3.0"

                                          glgpu[0].GLMemoryMB=4095

                                          glgpu[0].GLName="GeForce GTX 880M/PCIe/SSE2"

                                          glgpu[0].GLVendor="NVIDIA Corporation"

                                          glgpu[0].GLVendorID=4318

                                          glgpu[0].GLDriverVersion="9.18.13.4411"

                                          glgpu[0].GLRectTextureSize=16384

                                          glgpu[0].GLRenderer="GeForce GTX 880M/PCIe/SSE2"

                                          glgpu[0].GLRendererID=4504

                                          glgpu[0].HasGLNPOTSupport=1

                                          glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

                                          glgpu[0].GLDriverDate="20140913000000.000000-000"

                                          glgpu[0].CanCompileProgramGLSL=1

                                          glgpu[0].GLFrameBufferOK=1

                                          glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"

                                          glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1638 4]

                                          glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

                                          glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                                          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                                          glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                                          glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                                          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                                          glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

                                          glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

                                          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                                          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                                          glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                                          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                                          glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                                          glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                                          glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                                          glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                                          glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                                          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                                          glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                                          clgpu[0].CLPlatformVersion="1.1"

                                          clgpu[0].CLDeviceVersion="1.1 CUDA"

                                          clgpu[0].CLMemoryMB=8192

                                          clgpu[0].CLName="GeForce GTX 880M"

                                          clgpu[0].CLVendor="NVIDIA Corporation"

                                          clgpu[0].CLVendorID=4318

                                          clgpu[0].CLDriverVersion="344.11"

                                          clgpu[0].CUDASupported=1

                                          clgpu[0].CUDAVersion="6.5.19"

                                          clgpu[0].CLBandwidth=1.1816e+011

                                          clgpu[0].CLCompute=769.768

                                          glgpu[1].GLVersion="3.0"

                                          glgpu[1].GLMemoryMB=4095

                                          glgpu[1].GLName="GeForce GTX 880M/PCIe/SSE2"

                                          glgpu[1].GLVendor="NVIDIA Corporation"

                                          glgpu[1].GLVendorID=0

                                          glgpu[1].GLDriverVersion="9.18.13.4411"

                                          glgpu[1].GLRectTextureSize=16384

                                          glgpu[1].GLRenderer="GeForce GTX 880M/PCIe/SSE2"

                                          glgpu[1].GLRendererID=0

                                          glgpu[1].HasGLNPOTSupport=1

                                          glgpu[1].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

                                          glgpu[1].GLDriverDate="20140913000000.000000-000"

                                          glgpu[1].CanCompileProgramGLSL=1

                                          glgpu[1].GLFrameBufferOK=1

                                          glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"

                                          glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1638 4]

                                          glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

                                          glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                                          glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                                          glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                                          glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                                          glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                                          glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

                                          glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

                                          glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                                          glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                                          glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                                          glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                                          glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                                          glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                                          glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                                          glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                                          glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                                          glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                                          glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                                          clgpu[1].CLPlatformVersion="1.1"

                                          clgpu[1].CLDeviceVersion="1.1 CUDA"

                                          clgpu[1].CLMemoryMB=8192

                                          clgpu[1].CLName="GeForce GTX 880M"

                                          clgpu[1].CLVendor="NVIDIA Corporation"

                                          clgpu[1].CLVendorID=4318

                                          clgpu[1].CLDriverVersion="344.11"

                                          clgpu[1].CUDASupported=1

                                          clgpu[1].CUDAVersion="6.5.19"

                                          clgpu[1].CLBandwidth=1.17704e+011

                                          clgpu[1].CLCompute=797.013

                                          License Type: Subscription

                                          Serial number: 94070878400289879683

                                          Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\

                                          Temporary file path: C:\Users\Boswell\AppData\Local\Temp\

                                          Photoshop scratch has async I/O enabled

                                          Scratch volume(s):

                                            C:\, 715.3G, 296.8G free

                                          Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\

                                          Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\

                                           

                                           

                                          Installed components:

                                             A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

                                             ACE.dll   ACE 2014/04/14-23:42:44   79.554120   79.554120

                                             adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850

                                             AdbePM.dll   PatchMatch 2014/04/23-10:46:55   79.554276   79.554276

                                             AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0  

                                             AdobeOwl.dll   Adobe Owl 2014/03/05-14:49:37   5.0.33   79.552883

                                             AdobePDFL.dll   PDFL 2014/03/04-00:39:42   79.510482   79.510482

                                             AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399  

                                             AdobeXMP.dll   Adobe XMP Core 2014/01/13-19:44:00   79.155772   79.155772

                                             AdobeXMPFiles.dll   Adobe XMP Files 2014/01/13-19:44:00   79.155772   79.155772

                                             AdobeXMPScript.dll   Adobe XMP Script 2014/01/13-19:44:00   79.155772   79.155772

                                             adobe_caps.dll   Adobe CAPS   8,0,0,13  

                                             AGM.dll   AGM 2014/04/14-23:42:44   79.554120   79.554120

                                             ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  

                                             amtlib.dll   AMTLib (64 Bit)   8.0.0.91 BuildVersion: 8.0; BuildDate: Tue May 27 2014 22:3:7)   1.000000

                                             ARE.dll   ARE 2014/04/14-23:42:44   79.554120   79.554120

                                             AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013

                                             AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013

                                             Bib.dll   BIB 2014/04/14-23:42:44   79.554120   79.554120

                                             BIBUtils.dll   BIBUtils 2014/04/14-23:42:44   79.554120   79.554120

                                             boost_date_time.dll   photoshopdva   8.0.0  

                                             boost_signals.dll   photoshopdva   8.0.0  

                                             boost_system.dll   photoshopdva   8.0.0  

                                             boost_threads.dll   photoshopdva   8.0.0  

                                             cg.dll   NVIDIA Cg Runtime   3.0.00007  

                                             cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                                             CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411

                                             CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411

                                             CoolType.dll   CoolType 2014/04/14-23:42:44   79.554120   79.554120

                                             dvaaudiodevice.dll   photoshopdva   8.0.0  

                                             dvacore.dll   photoshopdva   8.0.0  

                                             dvamarshal.dll   photoshopdva   8.0.0  

                                             dvamediatypes.dll   photoshopdva   8.0.0  

                                             dvametadata.dll   photoshopdva   8.0.0  

                                             dvametadataapi.dll   photoshopdva   8.0.0  

                                             dvametadataui.dll   photoshopdva   8.0.0  

                                             dvaplayer.dll   photoshopdva   8.0.0  

                                             dvatransport.dll   photoshopdva   8.0.0  

                                             dvaui.dll   photoshopdva   8.0.0  

                                             dvaunittesting.dll   photoshopdva   8.0.0  

                                             dynamiclink.dll   photoshopdva   8.0.0  

                                             ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519

                                             icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  

                                             icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  

                                             igestep30.dll   IGES Reader   9.3.0.113  

                                             imslib.dll   IMSLib DLL   7.0.0.145  

                                             JP2KLib.dll   JP2KLib 2014/03/12-08:53:44   79.252744   79.252744

                                             libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                                             libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

                                             libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                                             LogSession.dll   LogSession   7.2.1.3399  

                                             mediacoreif.dll   photoshopdva   8.0.0  

                                             MPS.dll   MPS 2014/03/25-23:41:34   79.553444   79.553444

                                             pdfsettings.dll   Adobe PDFSettings   1.04  

                                             Photoshop.dll   Adobe Photoshop CC 2014   15.1  

                                             Plugin.dll   Adobe Photoshop CC 2014   15.1  

                                             PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0  

                                             PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.0.0.74  

                                             PSArt.dll   Adobe Photoshop CC 2014   15.1  

                                             PSViews.dll   Adobe Photoshop CC 2014   15.1  

                                             SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519

                                             ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992

                                             svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                                             tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  

                                             tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  

                                             TfFontMgr.dll   FontMgr   9.3.0.113  

                                             TfKernel.dll   Kernel   9.3.0.113  

                                             TFKGEOM.dll   Kernel Geom   9.3.0.113  

                                             TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

                                             updaternotifications.dll   Adobe Updater Notifications Library   8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.14

                                             VulcanControl.dll   Vulcan Application Control Library   5.0.0.82  

                                             VulcanMessage5.dll   Vulcan Message Library   5.0.0.82  

                                             WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204

                                             wu3d.dll   U3D Writer   9.3.0.113  

                                           

                                           

                                           

                                           

                                          Required plug-ins:

                                           

                                           

                                             3D Studio 15.1 (2014.1.0 x001)

                                             Accented Edges 15.1

                                             Adaptive Wide Angle 15.1

                                             Angled Strokes 15.1

                                             Average 15.1 (2014.1.0 x001)

                                             Bas Relief 15.1

                                             BMP 15.1

                                             Camera Raw 8.6

                                             Camera Raw Filter 8.6

                                             Chalk & Charcoal 15.1

                                             Charcoal 15.1

                                             Chrome 15.1

                                             Cineon 15.1 (2014.1.0 x001)

                                             Clouds 15.1 (2014.1.0 x001)

                                             Collada 15.1 (2014.1.0 x001)

                                             Color Halftone 15.1

                                             Colored Pencil 15.1

                                             CompuServe GIF 15.1

                                             Conté Crayon 15.1

                                             Craquelure 15.1

                                             Crop and Straighten Photos 15.1 (2014.1.0 x001)

                                             Crop and Straighten Photos Filter 15.1

                                             Crosshatch 15.1

                                             Crystallize 15.1

                                             Cutout 15.1

                                             Dark Strokes 15.1

                                             De-Interlace 15.1

                                             Dicom 15.1

                                             Difference Clouds 15.1 (2014.1.0 x001)

                                             Diffuse Glow 15.1

                                             Displace 15.1

                                             Dry Brush 15.1

                                             Eazel Acquire 15.1 (2014.1.0 x001)

                                             Embed Watermark 4.0

                                             Entropy 15.1 (2014.1.0 x001)

                                             Export Color Lookup NO VERSION

                                             Extrude 15.1

                                             FastCore Routines 15.1 (2014.1.0 x001)

                                             Fibers 15.1

                                             Film Grain 15.1

                                             Filter Gallery 15.1

                                             Flash 3D 15.1 (2014.1.0 x001)

                                             Fresco 15.1

                                             Glass 15.1

                                             Glowing Edges 15.1

                                             Google Earth 4 15.1 (2014.1.0 x001)

                                             Grain 15.1

                                             Graphic Pen 15.1

                                             Halftone Pattern 15.1

                                             HDRMergeUI 15.1

                                             IFF Format 15.1

                                             IGES 15.1 (2014.1.0 x001)

                                             Ink Outlines 15.1

                                             JPEG 2000 15.1

                                             Kurtosis 15.1 (2014.1.0 x001)

                                             Lens Blur 15.1

                                             Lens Correction 15.1

                                             Lens Flare 15.1

                                             Liquify 15.1

                                             Matlab Operation 15.1 (2014.1.0 x001)

                                             Maximum 15.1 (2014.1.0 x001)

                                             Mean 15.1 (2014.1.0 x001)

                                             Measurement Core 15.1 (2014.1.0 x001)

                                             Median 15.1 (2014.1.0 x001)

                                             Mezzotint 15.1

                                             Minimum 15.1 (2014.1.0 x001)

                                             MMXCore Routines 15.1 (2014.1.0 x001)

                                             Mosaic Tiles 15.1

                                             Multiprocessor Support 15.1 (2014.1.0 x001)

                                             Neon Glow 15.1

                                             Note Paper 15.1

                                             NTSC Colors 15.1 (2014.1.0 x001)

                                             Ocean Ripple 15.1

                                             OpenEXR 15.1

                                             Paint Daubs 15.1

                                             Palette Knife 15.1

                                             Patchwork 15.1

                                             Paths to Illustrator 15.1

                                             PCX 15.1 (2014.1.0 x001)

                                             Photocopy 15.1

                                             Photoshop 3D Engine 15.1 (2014.1.0 x001)

                                             Photoshop Touch 14.0

                                             Picture Package Filter 15.1 (2014.1.0 x001)

                                             Pinch 15.1

                                             Pixar 15.1 (2014.1.0 x001)

                                             Plaster 15.1

                                             Plastic Wrap 15.1

                                             PLY 15.1 (2014.1.0 x001)

                                             PNG 15.1

                                             Pointillize 15.1

                                             Polar Coordinates 15.1

                                             Portable Bit Map 15.1 (2014.1.0 x001)

                                             Poster Edges 15.1

                                             Radial Blur 15.1

                                             Radiance 15.1 (2014.1.0 x001)

                                             Range 15.1 (2014.1.0 x001)

                                             Read Watermark 4.0

                                             Render Color Lookup Grid NO VERSION

                                             Reticulation 15.1

                                             Ripple 15.1

                                             Rough Pastels 15.1

                                             Save for Web 15.1

                                             ScriptingSupport 15.1

                                             Shake Reduction 15.1

                                             Shear 15.1

                                             Skewness 15.1 (2014.1.0 x001)

                                             Smart Blur 15.1

                                             Smudge Stick 15.1

                                             Solarize 15.1 (2014.1.0 x001)

                                             Spatter 15.1

                                             Spherize 15.1

                                             Sponge 15.1

                                             Sprayed Strokes 15.1

                                             Stained Glass 15.1

                                             Stamp 15.1

                                             Standard Deviation 15.1 (2014.1.0 x001)

                                             STL 15.1 (2014.1.0 x001)

                                             Sumi-e 15.1

                                             Summation 15.1 (2014.1.0 x001)

                                             Targa 15.1

                                             Texturizer 15.1

                                             Tiles 15.1

                                             Torn Edges 15.1

                                             Twirl 15.1

                                             U3D 15.1 (2014.1.0 x001)

                                             Underpainting 15.1

                                             Vanishing Point 15.1

                                             Variance 15.1 (2014.1.0 x001)

                                             Virtual Reality Modeling Language | VRML 15.1 (2014.1.0 x001)

                                             Water Paper 15.1

                                             Watercolor 15.1

                                             Wave 15.1

                                             Wavefront|OBJ 15.1 (2014.1.0 x001)

                                             WIA Support 15.1 (2014.1.0 x001)

                                             Wind 15.1

                                             Wireless Bitmap 15.1 (2014.1.0 x001)

                                             ZigZag 15.1

                                           

                                           

                                          Optional and third party plug-ins: NONE

                                           

                                           

                                          Plug-ins that failed to load: NONE

                                          Flash:

                                          Installed TWAIN devices: NONE

                                          • 22. Re: Photoshop 2014 is always running out of ram
                                            Foster Brereton Adobe Employee

                                            I have started an internal dialog on this one to try and get to the bottom of it. Thanks for being patient, ipx. - Foster

                                            1 person found this helpful
                                            • 23. Re: Photoshop 2014 is always running out of ram
                                              ipx Level 1

                                              Thanks - sure appreciate it.

                                              • 24. Re: Photoshop 2014 is always running out of ram
                                                ToulouseLautrec Level 1

                                                Foster,

                                                 

                                                I have been researching this problem all over the Internet. The answer is always the same: it's the user's computer, the computer has not enough RAM, send us your logs, here are a few fixes and good luck. From what I've found, especially PS has an issue of not unloading all memory once it's done w/ a particular task, but in general please explain to me why the SAME PSD file takes up 1.2 GB of RAM on PS CC 2014 and less than 500 MB on CS5? I could run this either as a 32 bit or 64 bit version, it would *still* crash. If y'all were able to actually fix this, you would already have. The only "fix" for me is a software that actually *works*. CS5.1 is completely stable. Virtually *NO* crashing at all, saves take only a few seconds and I'm never stuck on a PSD file that won't save, or an "appcrash".

                                                 

                                                I could send you all the logs I have, just like IPX has - and all the numerous other people. You would still not be able to help me. But if you truly care, make sure that the next release is actually a working model.

                                                 

                                                OK, I'm done now.

                                                 

                                                Thanks.

                                                • 25. Re: Photoshop 2014 is always running out of ram
                                                  Level 7

                                                  Photoshop reuses memory, and only allocates up to the limit you set in preferences.  That is not a problem, just something that a few people don't understand.

                                                   

                                                  Different cases (with similar descriptions of "out of RAM") have had very different causes (bad third party plugins, bugs in the app, bugs in third party utilities, etc.) - so each time we have to ask for information to get enough details to figure out the specific cause on each user's system.

                                                   

                                                  When it is an application bug, many people run into the problem - and we fix it as soon as we can.  But when the problem is in third party code, or with a preferences file or some other oddity, then only a handful of people will see a problem and we have to track down the specific cause. In some cases we can work around known issues (like bugs in certain OS versions), but other times the solution has to be fixing the external issue.

                                                  • 26. Re: Photoshop 2014 is always running out of ram
                                                    Foster Brereton Adobe Employee

                                                    Hey, I understand getting pissed when software isn't working the way it should. This goes double for software that you rely on regularly, and knowing that it's the application I develop that is giving you problems is personally unsettling.

                                                     

                                                    At the same time, please consider the situation from my end. We have hundreds of thousands of users with virtually the same setup you probably have, and frankly they aren't seeing the same issues you are seeing. If you were in my shoes, given those facts, what would be your natural inclination? Would you investigate the machine exhibiting the problem, or immediately blame the software? It is entirely possible the problem is with Photoshop and not with your setup, but since your setup is the one exhibiting the symptoms, it's still the best place to start looking for clues. In either case, I hope the root problem can be identified. As you have discovered that is a nontrivial task.

                                                     

                                                    I am glad to hear CS5.1 works fine for your situation, uses a smaller memory footprint, and lets you get work done. I would encourage you to keep using it until we can get to the bottom of the issue. In the meantime (and short of someone visiting your machine personally) the system info logs, crash reports, and other bits of detail we ask for about your setup are the most helpful ways in which we can work to resolve the problem. If you have any other means by which you can help us resolve things for you, I am all ears. If you are going to dictate imperatives instead of working with us and the process we have in place, your issue will remain unresolved.

                                                    • 27. Re: Photoshop 2014 is always running out of ram
                                                      ToulouseLautrec Level 1

                                                      No third-party bug on this end, sorry.

                                                      • 28. Re: Photoshop 2014 is always running out of ram
                                                        ToulouseLautrec Level 1

                                                        Oh, I get it. All your end users know, tho, is that THEIR app quit functioning. It was a similar scenario when Nik pushed one of their last updates and their plugin basically just quit functioning. All we could get from them was that it was Adobe's fault, and all we could from Adobe was that it was a buggy plug-in. Really not much of a solution, until they pushed another plugin and fixed things quietly in the background. Yes, I will keep using CS5.1 until CC 2014 is fixed. You cannot have THIS many complaints about it and like Chris suggest that some of us simply don't know what we're talking about. If nothing else changes but PS, all else being equal, the issue is NOT my computer. Good luck.