7 Replies Latest reply: Oct 27, 2014 10:45 AM by - JM -

Creative Cloud for Mac (latest version) has a "leak" error

mac creative clouud Oct 6, 2014 2:26 PM

The latest download of the Mac Creative Cloud app has a bug. After receiving the latest CC (today) my system console continues to inform me of a "leak error" at the rate of abot four per minute. For example: "10/6/14 5:18:09.479 PM com.adobe.AdobeCreativeCloud: objc[190]: Object 0x699153a0 of class __NSCFData autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug"

Any ideas on a fix?

Thanks,

Jim

1. Re: Creative Cloud for Mac (latest version) has a "leak" error

brucebowman Oct 6, 2014 5:39 PM (in response to mac creative clouud)

Hello Jim,

Thanks for the report. I will make sure the Creative Cloud desktop app team knows about this.

Regards,
brucebowman
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2. Re: Creative Cloud for Mac (latest version) has a "leak" error

Atul_saini Oct 6, 2014 7:08 PM (in response to brucebowman)

Hi Jim,

Kindly collect the logs using the below mentioned link and send it over to the email address mentioned in Private Message so that we can try to help you appropriately.

Log collector: Log Collector Tool

Thanks,
Atul Saini
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3. Re: Creative Cloud for Mac (latest version) has a "leak" error

Clevername Oct 10, 2014 7:55 AM (in response to Atul_saini)

Was this ever fixed? I am getting the same error.
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4. Re: Creative Cloud for Mac (latest version) has a "leak" error

elainefinnell Oct 10, 2014 10:16 AM (in response to mac creative clouud)

Moving this to the Creative Cloud App Product Improvement Feedback forum.

-Elaine
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5. Re: Creative Cloud for Mac (latest version) has a "leak" error

djtrustGod Oct 14, 2014 9:16 AM (in response to mac creative clouud)

Getting same error. Collected my Logs using the tool if anyone at Adobe is interested. OS X 10.8.5
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6. Re: Creative Cloud for Mac (latest version) has a "leak" error

neuraljeff Oct 22, 2014 12:04 PM (in response to mac creative clouud)

fwiw: all our machines are doing this... posts an error about every 30 seconds. this is 10.7 and up
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7. Re: Creative Cloud for Mac (latest version) has a "leak" error

- JM - Oct 27, 2014 10:45 AM (in response to neuraljeff)

I also see this error.... and as of this morning PS is crashing with what appears to be VM problems. Are these related?
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