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1. Re: Installing Desktop Application Issues
Rohit (Story Team) Oct 7, 2014 12:45 AM (in response to matt85458)Can you please mail me the installation logs?
1) First please make sure that you have latest version of Adobe AIR installed (http://get.adobe.com/air)
2) Then download the Desktop App installer directly from: https://story.adobe.com/AIR/AdobeStory.air
3) Try to install the downloaded file and if you still face this issue then mail me the installation logs at DL-AdobeStory-support<at>adobe<dot>com
Have a look at the section 'Locate and view the installation log file' in the links below to locate the installation logs.
Troubleshoot AIR installation | Windows
http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html


