It says my system does not have right compressor/decompressor (codec) requirement. What do I need to fix this?
Thanks for posting on Adobe forum.
Could you please tell us in which format roxio transfer saved the media on the system.
If you can find out the codec that would be easy to find out the issue.
You can use MediaInfo to get the codec information.
Thanks for responding. I am so not tech savvy. I have been teaching myself along the way. The roxio is a roxio video capture USB device that connected to my av out cables from my old sony video camera. Quite honestly I have no idea what I am supposed to do with your link, or how to figure out the codec information.
After answering Sandeep Singh's questions, please let us know
1. What version of Premiere Elements, Elements Organizer you are using and on what computer operating system it is running?
2. What did you do - DV or HDV capture firewire? For DV AVI, what did you produce DV AVI type 1 or DV AVI type 2?
If HDV, what do you have MPEG2.mpg or something else, like MPEG2.m2t?
3. Please download and install the free codec utility named GSpot
and tell us what is listed for
Video Codec Name Status
as well as
Audio Name Status
when I click on properties of video it says mpg
From what kresteme just wrote in post numbered 5, it sounds like this user is working with MPEG2.mpg from a HDV capture firewire. If so, this is the second report
about MPEG2.mpg not being accepted by the Elements Organizer 13 which threw off the codec message.
I will be back as soon as I can find that other thread, so that you can give us the Adobe perspective on this matter.
This is the other very recent thread with the MPEG2.mpg problem in Elements Organizer 13 is
The user in this thread is bk36.
The system would not let me Add On to my previous message to your here in post numbered 6.
Hoping you can help us on this.
I just posted the other thread with the Elements Organizer 13 MPEG2.mpg problem.
I hope that Sandeep Singh can help us.
We will be watching for further developments in the morning.
Thanks for posting your report.
Hi kreeateme ,
Sorry for delay in response.
Please tell if you are using trial of Elements 13.
if not could you please share a small file with us to test the same.