3 Replies Latest reply: Nov 26, 2014 5:39 PM by Dov Isaacs RSS

    Issues with Adobe Acrobat X Professional

    Punter#1 Community Member

      Hello,

      Currently, my team is facing several issues while using Adobe Acrobat X Professional.

      Description about the issues: Here, users have been migrated from Adobe Acrobat 8 Professional to Adobe Acrobat X Professional. But in case of Adobe Acrobat X Professional, while opening and saving the eForms, users are facing below issues:

      1) While opening - Low disk space error: Currently eForms are saved to one file share and and while opening the eForm, users are get ting low disk space issue even though the space is neither low on local machine nor on the file server.

      2) While saving the eForm after signing it, it throwing the error - The document could not be saved. This file is already opened. Even though the document is not opened by another user. Please note that preview pane is not enabled on the respective local machines. 

      3) Addition to above, please let me know how we can make any site's DNS Name as trusted in the software itself so that eForms or other PDF document can be opened without any issue.  

      4) Addition to above, please also comment on the eForms database connectivity of the software with SQL Server 2008 and SQL Server 2014 - whether there is any incompatibility with Adobe Acrobat X Professional.

       

      Request your assistance.

       

      Thank you!