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1. Re: Edge update problems: to download previous version...
Devendar_kumar Oct 7, 2014 7:27 AM (in response to Phildsb)Hi Phildsb,
Are you getting any error message while installing new Edge update? if yes please share the screenshot.
Please sigh out and sign in again with creative cloud and try again.
In case you still get the same issue please let me know.
Regards,
Devendra
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2. Re: Edge update problems: to download previous version...
resdesign Oct 7, 2014 7:32 AM (in response to Devendar_kumar)Awesome!!! I had no problem getting both versions side by side.
Having original folders preserved was a good move to start except if we did not have the possibility to have both versions it was kind of useless. Now we can stay with the original version if some unforeseen problem occurs with the upgrade and still have the upgrade to test files with the new version.
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3. Re: Edge update problems: to download previous version...
Phildsb Oct 7, 2014 8:01 AM (in response to Devendar_kumar)Hi Devendra, no I don't get any error messages when installing. I've installed both versions as the new one was making my old projects essentially unusable. I've posted my actual problems in a different thread, but as there were so many people having problems with the new version I thought it might be useful if they knew they could still revert to the old version.
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4. Re: Edge update problems: to download previous version...
Phildsb Oct 7, 2014 8:04 AM (in response to resdesign)Good point about the original and "_upgraded" folders, that makes a lot more sense. Looks like it could turn into a can of worms for us though, as we distribute these projects to our clients, so we need them to be consistent.
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5. Re: Edge update problems: to download previous version...
resdesign Oct 7, 2014 8:05 AM (in response to Phildsb)Good point, Phil, especially when most people do not know where to look for the older version.
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6. Re: Edge update problems: to download previous version...
Devendar_kumar Oct 7, 2014 8:11 AM (in response to Phildsb)Hi Phildsb,
As you said that you have post your problem in different thread, please share the thread link.
Regards,
Devendra
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7. Re: Edge update problems: to download previous version...
Phildsb Oct 7, 2014 8:51 AM (in response to Devendar_kumar)You'll see my problems along with similar complaints from various other people. Now I don't expect you'll see these issues in projects created entirely in CC2014.1, but I hadn't realised (i.e. hadn't been notified) what a big upgrade this was and that it wasn't really backwards compatible
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8. Re: Edge update problems: to download previous version...
ywx012 Oct 7, 2014 12:53 PM (in response to Phildsb)I'm also experiencing a number of odd and various problems. In some cases Edge won't save changes. In others it saves changes made to a symbol but on the main stage rather than on the symbol or changes disappear from view entirely.
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9. Re: Edge update problems: to download previous version...
adbobesuckballs Oct 7, 2014 6:24 PM (in response to Phildsb)Hmm I got no dropdown menu on that page you linked to Phildsb, ie
HTML animation | Download free Adobe Edge Animate CC trial
and when I look in the cloud the only version you can go back to is 1.5, CC 2.01 or CC 3.0, not CC (2014.0)
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10. Re: Edge update problems: to download previous version...
manigandan SR Oct 7, 2014 8:58 PM (in response to adbobesuckballs)Animate cc(2014.0) should be available on the above link..Else, you can download the same via creative cloud app(Apps section -> Filters and versions drop down -> Previous versions).
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11. Re: Edge update problems: to download previous version...
adbobesuckballs Oct 7, 2014 10:31 PM (in response to manigandan SR) -
12. Re: Edge update problems: to download previous version...
Bento3 Oct 7, 2014 11:05 PM (in response to Phildsb)Thank you for posting Phil. We had a bad night of trying to figure out tons of issues with files that worked great yesterday. So, we are going back to 4.01 until we know for sure things are going smooth. The biggest issue for us is that our published files get stuck on the preloader in the new version. Past versions had no issues.
Thank you
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13. Re: Edge update problems: to download previous version...
SimonCamilo Oct 7, 2014 11:42 PM (in response to Phildsb)layers is bug!
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14. Re: Edge update problems: to download previous version...
Phildsb Oct 8, 2014 12:34 AM (in response to adbobesuckballs) -
15. Re: Edge update problems: to download previous version...
adbobesuckballs Oct 8, 2014 3:20 PM (in response to Phildsb)adbobesuckballs??? LOL What tha?
Well that was weird I had to login and loggout a few times to get it to appear.
Now to see if i can copy the work i did in 2014.1 to 2014
Thanks guys, for the help.
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16. Re: Edge update problems: to download previous version...
rossfranks Oct 8, 2014 3:48 PM (in response to adbobesuckballs)wow seems these forums have been hacked and my username changed to "adobesucksballs" when i post!!!
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17. Re: Edge update problems: to download previous version...
rossfranks Oct 8, 2014 4:05 PM (in response to rossfranks)Ok looks like I can't open or copy and paste from 2014.1 to 2014, sigh
Well yesterday was a waste.
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18. Re: Edge update problems: to download previous version...
SimonCamilo Oct 8, 2014 4:32 PM (in response to Phildsb) -
19. Re: Edge update problems: to download previous version...
Phildsb Oct 8, 2014 11:49 PM (in response to rossfranks)hi rossfranks
well I did wonder about that name but who am I to judge?
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20. Re: Edge update problems: to download previous version...
Vinod Menon@Adobe Oct 8, 2014 11:54 PM (in response to SimonCamilo)Hi Simon
We could repro this issue on our side. We are investigating on this issue. Thanks for reporting this.
Regards
Vinod -
21. Re: Edge update problems: to download previous version...
ianmcarey Oct 9, 2014 10:44 AM (in response to Phildsb)Woohoo! I am back down off the ledge. I'll keep an eye out for more news about 2014.1 and when it's feeling safer...
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22. Re: Edge update problems: to download previous version...
rossfranks Oct 13, 2014 3:30 PM (in response to Vinod Menon@Adobe)Any news Vinod Menon@Adobe?
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23. Re: Edge update problems: to download previous version...
potsifera Oct 22, 2014 12:48 PM (in response to Phildsb)thank you! I was getting frustrated
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24. Re: Edge update problems: to download previous version...
rossfranks Oct 22, 2014 3:36 PM (in response to potsifera)have they fixed the problems?
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25. Re: Edge update problems: to download previous version...
Vinod Menon@Adobe Oct 23, 2014 9:35 PM (in response to rossfranks)Hi All,
We found fix for this issue. Will update you all on when we will provide patch with these fixes.
Once again thanks for reporting these issues.
Regards
Vinod MenonEdge Animate Team










