1 Reply Latest reply on Oct 7, 2014 10:48 AM by bob.treitman

    Messages not saved in Adobe Send

    R Schuster 2

      I'm not finding any way to access the messages that were sent to recipients in Adobe Send.  I can access the files that were sent and see who they were sent to and the date they were sent, but I'm unable to find the messages that were written to the client when the files were sent.  This is a critical 'paper trail', as comments made along with sending the files can be very important to retain.  Since this functionality doesn't seem to exist, I have resorted to sending an email to the client containing my message, and telling them that they'll receive the file link soon, then sending the file via Adobe Send.  This is not a good solution.  Please add this functionality back, as it existed in SendNow.  Or please let me know if I'm missing where to find the messages.