Mac Spinning Wheel https://forums.adobe.com/message/5470608
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
Thanks John, but this doesn't help. I can't log out of my Adobe assets as I can't download them to begin with. I have no actual apps installed on my computer. I also cannot quit the main Creative Cloud application (not even force quite... doesn't show up).
It would be great if someone from Adobe could just offer a step-by-step fix for this, as it seems like quite a few people are experiencing the same problem. I'm not happy with some random agent remotely accessing my computer.
I just got off with tech support. They demoted in and could not fix the problem. I tried from multiple machines, 10.7.5 and 10.9.5 and multiple networks, WiFi mobile hotspot and my DSL. Followed support article that had us uninstall and reinstall after removing OBE folder. Support said someone else will call back tomorrow.
Item of note, the Creative Cloud Desktop app shows it was updated 10/6/2014. Is the new version broken?
I am having the exact same issue. It worked for my back up Macbook Air but not my main mac same OS... I also deleted the OBE folder and ran the Adobe cleaner app (both steps here: Not all apps displayed for download | Creative Cloud desktop app & Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) but no luck... Waiting on tech support now but this post does not give me much hope.
I just need a direct link to DL Photoshop CC like the good ole' days... If you find out your fix / answer, please let me know...
I've downloaded the updates yesterday as soon as they've been released and everything was fine.
This morning, after starting up my machine I've got the same problem...don't ask me why, but after two restarts (for a different reason), everything's back to normal.
Red Letter, looks like I'm missing something here: I still have the normal icons to launch the softwares in the Application folders, do you?
If you have CS5 apps installed, see if uninstalling those apps fixes the problem. Did you ever moved the apps after installing them?