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Adobe Presenter 10 won't play - shows blank page

New Here ,
Oct 07, 2014 Oct 07, 2014

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Adobe Presenter 10 presentation (using PPT 2010 on Windows 7)

  • published to zip and HTML
  • uploaded into Blackboard Learn
  • link created to index.htm
  • allowed students to access all files in uploaded and unzipped folder content
  • some users can't view the presentation as it only shows as a white slide
  • tried Chrome, IE and Safari and cleared caches

Any suggestions as to what we are doing wrong or are there known issues

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Explorer ,
Oct 21, 2014 Oct 21, 2014

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Hi chusc,

Can you try playing the content locally or in some web server and let me know if you get same blank page.

Thanks

Sidhartha

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Enthusiast ,
Oct 23, 2014 Oct 23, 2014

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Same ;problem, but loaded it to Connect, not blackboard - published as both a SWF and HTML5, opening on some machines, not on others, and the non-functioning browser versions are across the board (IE 9-11, Chrome, Safari)

any ideas?

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Explorer ,
Nov 06, 2014 Nov 06, 2014

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Hi chusc,

Please let me know the details as in which machines it doesnot work ie windows 7,8 and please package your presentation and inbox to my mail id:sipanda@adobe.com so that i can resolve your problem..

Thanks

Sidhartha

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