0 Replies Latest reply on Oct 8, 2014 8:24 AM by daleqppl

    Premiere Elements 11 - No audio on playback using MP4 or MOV video files

    daleqppl

      Hello,


      I've recently started using Premiere Elements for a project I'm working on and I'm learning as I go.

       

      When I'm adding a video that plays audio in another program to Premiere, the audio won't play.


      I've checked the audio and audio hardware settings and they both seem fine.  The mixer is not muted and when I publish the file, there is still no audio.

       

      Any help or suggestions are appreciated.

       

      Thanks,

       

      Dale