3 Replies Latest reply: Oct 8, 2014 10:57 AM by Jorma Jennings

Connect Firewire camera to Adobe Connect

blufishmedia Oct 8, 2014 8:58 AM

I'm connecting my Firewire camera (Panasonic AG-AC160) to my MBP. AC recognizes the camera in the "choose camera" drop down, along with the built in FaceTime camera. When I select the FW camera, all I get is black. The FaceTime camera works fine. Any ideas? This same setup worked fine in GoTo Meeting. Thanks!

1. Re: Connect Firewire camera to Adobe Connect

Jorma Jennings Oct 8, 2014 9:50 AM (in response to blufishmedia)

The Video pod in Connect only supports video up to 480P, try reducing the resolution of the video and see if that works.
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2. Re: Connect Firewire camera to Adobe Connect

blufishmedia Oct 8, 2014 9:54 AM (in response to Jorma Jennings)

Thanks for the response, Jorma. I'm currently shooting SD, 480i.
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3. Re: Connect Firewire camera to Adobe Connect

Jorma Jennings Oct 8, 2014 10:57 AM (in response to blufishmedia)

Hm, make sure no other applications are using the video stream, as only one application can use it at a time. I'd also double check that the video pod is set to high quality (480). Beyond that, it may be a matter of testing the video on another computer to see if it works there, another OS may be worth testing too.

If you want you can always reach out to Adobe Support as well, 800-945-9120, and see if they can help trouble shoot.
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