0 Replies Latest reply on Oct 8, 2014 9:59 AM by OttoDog1

    Sharing and notifications - instructions to co-author: If the user has not created an account they should create a new "Free" level account (or paid subscription) - where can I find the "free" option?

    OttoDog1

      IS THERE STILL A WAY TO SETUP A "FREE" LEVEL ACCOUNT AS STATED IN THE HELP LITERATURE BELOW? I AM TRYING TO SETUP A DIFFERENT "FROM" EMAIL ADDRESS FOR THE EMAIL SUBMISSION RECEIPT

      The Email address you add to either Notifications or Reciepts must have a "verified" FormsCentral account to have the form shared with them (which is a requirement for Notifications and the "From" field in Reciepts).

       

      If the user has not created an account they should create a new "Free" level account (or paid subscription) and during that process they are sent an email "Verify Your Email Address with your Adobe Acrobat.com Service" (Subject line may vary) with a link to click to "Verify" their email address.

       

      If the user has created an account but has not yet "verified" their email address:

      • The user should have a "Verify" email "Verify Your Email Address with your Adobe Acrobat.com Service" (Subject line may vary), locate that email and click the inlcuded "Confirm Email Address" link or copy and paste the link from the email into a web browser.
      • If the user cannot locate that "Verify..." email they should attempt to sign into FormsCentral using the email address and they will be presented dialog will ask the user if they would like the verification email sent again - click to send the verification email again and then locate the email and click the link