1 Reply Latest reply on Oct 10, 2014 6:30 AM by florencejohn

    Windows 8 with Acrobat Pro XI and HP Officejet 4315 - no Twain driver

    ldelvec

      I am using Adobe Acrobat Pro XI with an HP Officejet 4315 printer.  After installing the drivers from Windows Update (as instructed by HP), when I go to setup the scanning to PDF option I only see WIA 4315 and not TW 4315 available.  I am able to scan, but it defaults as a jpeg and always shows me a document that is 8.5 x 14 in size even though the original was 8.5 x 11.  This is using Windows 8 64 bit.  Is there a way to force the TWain driver through?