Thank you, I've done that but just keeps on asking me questions and gives me tutorial information, but I can't get to chat with anybody to see if there's other way I can pay. I also have tried different browsers.
Please make sure before opening that link you need to be signed into adobe.com
Make sure that everything about your Adobe account and credit card and even your country matches everything else
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-wrong email https://forums.adobe.com/thread/1446019
The payment portal indicates that there is an restriction imposed either by you or by Bank, please contact Bank & confirm about it.
The billing address in your www.adobe.com has no state or province mentioned, please update that too.
Please let us know if it helped.