There a couple of issues with InDesign. Firstly, InDesign will not update at all on CC.
Secondly, when opened, all of the tool and control bars completely reset, and have to spend time setting everything up from scratch again. It can't remember my settings which is really annoying in a work environment. This is not an isolated case either, my colleagues also have this issue.
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)