What computer operating system is your Premiere Elements 12 running on? Have you updated 12 to the 12.1 Update yet? If not, please do so.
What are the properties of this file with the .mov file extension? What is its source (brand/model/settings for the camera recording the video)?
What have you (manually) or the project (automatically) set as the project preset for this project?
Let us start with the above and then decide what next.
If any questions or need clarification, please do not hesitate to ask. The answers will be in the details, so please answer the above as fully as possible.
I will help you find answers to the above if you run into any problems in that regard.
The operating system is Windows 7. Properties of the file: QuickTime Movie (.mov). Size: 1.55 GB (1,669,873,955 bytes),
Video: Length: 01:22:56; frame width 1280; frame height 720; data rate: 2487 kbyps; total bitrate: 2679 kbps; frame rate: 29 frames/second.
Audio: Bit rate: 192 kbps
Audio sample rate: 44kHz
The type of camera is unknown as I did not record it. I don't know what a project preset is. I have not used Premiere Elements before. I just opened the media in a new project and from there the sound doesn't link up. Maybe there is a step that I am missing.
Thanks for your help.
Thanks for the reply. This is the plan.
Open Premiere Elements 12/12.1 to the Expert workspace.
In the Expert workspace, go to File Menu/New/Project and Change Settings.
In the Change Settings area, select the project preset
AVCHD LITE 720p30
OK out of there. In the New Project dialog that appears, note that it has your new project preset named.
Be sure to put a check mark next to "Force Selected Project Setting on This Project". And, then OK out of there.
Back in the Premiere Elements 12 Expert workspace, use Add Media/Files and Folders to bring your video
into Project Assets. From Project Assets drag your video to the Timeline Video Track 1/Audio Track 1.
Is there an orange line over the content in the Timeline. See screenshot for orange line to which I am referring.
There should be no colored line over the content if the project preset matches the video properties. But, if you do see
that orange line, then render the Timeline content by pressing the Enter key of the computer main keyboard or press
the Render button above the Timeline.
Do your video/audio now play back in the Edit area monitor in sync?
Please let us know the result, and then we will decide what next.
I tried the steps above and it still does not play in sync. Any other ideas?
Thanks for the reply.
Let us try this. Take your video into HandBrake and export as H.264.mp4.
All you should have to do is set the Video codec = H.264 (x264), use the Mp4 Container, and set the frame rate for constant with the value of 29.97 frames per second.
You may be dealing with a variable frame rate with a min and max rather than a constant one. Out of sync audio is often the
consequence of importing that type of video/audio into a Premiere Elements project.
Depends what order you want to do this, but perhaps as ordered below
1. Take your video and run it through the video audio properties readout program MediaInfo.
In MediaInfo (Tree View), look at the reading for frame rate in the video properties. If you see 3 values, min, max and midway, then
your video was recorded with a variable frame rate.
2. Then use the HandBrake to correct the situation by converting your file to H.264.mp4 with a constant rather than variable
We will be watching for your progress. More details available if you need them.