4 Replies Latest reply on Oct 12, 2014 8:33 AM by Frank in Brooklyn

    new hard drive after failure -- reinstalling

    Frank in Brooklyn

      My hard drive failed with no warning to speak of so I could not deactivate Photoshop. I had Photoshop 6.0 installed from an upgrade disk on top of Photoshop 4.0 which might have been through a volume license.

       

      I cannot re-install 4.0 straight so I can't even put the second allowable copy onto my computer.

       

      This year it was a hard drive failure, last year it was a need to re-install Win 7 6 months after getting a new HP Notebook. My notes from last year say to add a word to the path after the exe file to install Photoshop and if a certain five digit series appears, to put in a set of 5 numbers and it will install. Was that specific to that re-install or for all re-installs for my software.

       

      I have both CD's for 4.0 and 6.0. Answer to this or any other advice is welcome.