15 Replies Latest reply on Oct 13, 2014 4:07 PM by Peter Spier

    Serial numbers not accepted

    Garrett Connelly Level 1

      Hi,

       

      I just downloadeded creative suite deign standard 5.5 to my new Imac 10.9.5. The serial number on the box is rejected and when I go to the website I find a slightly altered serial number and that one is rejected also.

       

      Everything seems to be working fine.except the regisreation function, which can't find the product.

       

      Ideas?

       

      Garrett