Shortly after the above mentioned error I got the following error report. This time its an APPCRASH. Could somebody help me with this please?
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 18.104.22.168
Application Timestamp: 4f61beba
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18229
Fault Module Timestamp: 51fb10c6
Exception Code: e06d7363
Exception Offset: 0000812f
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 16393
Additional Information 1: dad0
Additional Information 2: dad058ed5fa78bca6744af58420245e9
Additional Information 3: 2f0f
Additional Information 4: 2f0f301458aedf36be2bfba52abcfbf9
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Hi Thank you for the quick reply.
Are you saying that I need to copy a new Kernellbase.dll from another computer and update the old one? If so where do I have the update it?
Can you kindly clarify?